Customer Service Representative
Emirates Driving Institute
Total years of experience :6 years, 0 Months
Course In charge
Light Motor Vehicle Auto/Manual, Motorcycle, Heavy Bus/ Truck, Light Forklift
✓ Answering incoming calls and assisting customers in their specific enquiries to
obtain their license for (Light Motor Vehicle, Motor cycle, HVT, LVB, HVB etc.)
✓ Effectively handling the scheduling, student booking for their training classes,
fixing final road tests in cooperation with the traffic department (Road &
Transportation Authorities Dubai).
✓ Effectively handling customer complaints, suggestions, following up customer
inquiries with e- mails and timely updates the required information.
Academic qualifications
in