Sales Manager
Dimara International
Total years of experience :18 years, 1 Months
I am in charge of:
•Preparing costing for soft services jobs
•Preparing quotations for soft services jobs
•Controlling statements of accounts of clients and following up payments
•Attending technical meeting of tenders
•Attending monthly/yearly meetings with clients
•Negotiating new contracts
•Dealing with suppliers: preparing LPO’s, following up of deliveries and payments
•Managing the day to day service delivery operations
•Achieving agreed account satisfaction targets
•Participating in the account satisfaction process to drive improvement in service quality
•Follow standard service management processes and adopt tools as appropriate
•Manage account cost to agreed plan and implement productivity improvement initiatives
•Provide leadership and direction to the service delivery teams involved in service delivery
•Develop and present client reports
•Participate in the service management 24X7 on call
I am in charge of:
•Recruiting employees ( admin and labors)
•Preparing offers and promoting it
•Dealing with suppliers: preparing LPO’s, following up of deliveries and payments
•Preparing schedules of labors
•Making survey of sites
•Preparing quotations
•Preparing Invoices
• Following up cash in and out movement
•Following up stocks in and out movement
•Preparing salaries of the employees
I was in charge of:
•Site Inspections
•Preparing scope of work ( daily - weekly - bi-weekly - monthly - quarterly)
•Preparing activities reports (weekly - bi-weekly - monthly - quarterly - yearly)
•Attending meetings with ADAC higher management to discuss action plans and KPI’s
•Following up 540 employee attendance, leaves, schedules, uniforms
•Preparing lists of material request and coordinate with the HQ to get it on time
•Following up stocks in and out movements
I was in charge of:
•Site Inspections
•Preparing scope of work ( daily - weekly - bi-weekly - monthly - quarterly)
•Preparing activities reports (weekly - bi-weekly - monthly - quarterly - yearly)
•Attending meetings with clients
•Following up employees attendance, leaves, schedules, uniforms
•Preparing lists of material request and coordinate with the HQ to get it on time
•Following up stocks in and out movements
I was in charge of:
•Quality control assurance of support provided to customers
•Set range of techniques to ensure staff motivation
•Plan and conduct trainings to maintain good level of telesales
•Preparing daily, weekly and monthly reports
•Analysis of KPI’s and preparing action plans
I was in charge of:
•Customer Assistance
•Show room organization
•Preparing campaigns to launch new products
•Preparing targets and schedules of commercials
•Yearly evaluation of commercials
During 7 months of training period, I was responsible for:
•Preparing files of customers
•Coordinating with lawyers about the open cases in court
•Coordinating with the different branches of the bank the complete the files of duties and submit it to the jury on time
•Negotiate with debtors the convenient modality of payment
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