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Ines Gafsaoui , shop assistant

Ines Gafsaoui

shop assistant·joys

Tunisia

Diploma, EASA cabin crew license

Work experience

Total years of experience: 2 years, 1 months

shop assistant

July 2024 - December 2025

joys

Tunis, Tunisia

July 2024 - December 2025

Company industry:
Fashion Design

Shop assistant

December 2023 - June 2024

Joy’s

Tunis, Tunisia

December 2023 - June 2024

1 welcome customers, help them find what they need,
recommend products, and keep the store clean and
organized. | also make sure the displays look good and
provide great customer service. In fashion or luxury stores,
I give styling advice and help maintain the brands image.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

Jetstream civil aviation Greece

February 2026

February 2026

Diploma, EASA cabin crew license

Greece

International Center for Cabin Crew (CIFAC)

January 2025

January 2025

Bachelor's degree, English Literature

Tunisia

cifac international center of cabin crew

January 2024

January 2024

Diploma, cabin crew

Tunisia

interna

January 2023

January 2023

High school or equivalent, economy

Tunisia

Skills

COMPOSURE
Intermediate
COMPOSURE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DISASTER PREPAREDNESS
Intermediate
DISASTER PREPAREDNESS
Intermediate
ECONOMICS
Intermediate
ECONOMICS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
PROCESS SAFETY
Intermediate
PROCESS SAFETY
Intermediate
WORKPLACE SAFETY
Intermediate
WORKPLACE SAFETY
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MULTICULTURAL EDUCATION
Intermediate
MULTICULTURAL EDUCATION
Intermediate
TRANSPORTATION SAFETY
Intermediate
TRANSPORTATION SAFETY
Intermediate

Languages

Arabic

Native Speaker

French

Expert

English

Intermediate

Training and Certifications

Certifications
Airbus A320 - Cabin Crew Conversion Course
cabin Crew Attestation (EASA Part-CC)
Airbus A320 - Cabin Crew Conversion Course
cabin Crew Attestation (EASA Part