Event/Project Manager
Celebrity Cruises
Total years of experience :4 years, 0 Months
• Managed key clients across diverse sectors including Publishing, LGBT, Education, and the medical field.
• Spearheaded PR initiatives involving influencers, journalists, and high-profile representatives.
• Maintained continuous communication with the Executive committee, stakeholders, and department heads, playing a pivotal role in revenue generation and client retention.
• Experience leading large teams across various departments
• Successfully led concurrent projects involving over 1000 participants weekly from various organizations.
• Acquired cross-functional expertise through rigorous departmental observation and seamless communication.
• Demonstrated exceptional interpersonal skills, fostering positive relationships with clients, vendors, and team members, leading to successful event/project collaborations.
• Proficiently managed inventory, delivery coordination, and event/project equipment setup and breakdown.
• Keen attention to detail, adept at troubleshooting logistical challenges for flawless operations.
• Maintained high productivity while efficiently managing multiple tasks, optimizing workflow, and adapting to changing project requirements.
• Exhibited strong analytical, logistical, administrative, and organizational skills, ensuring compliance with project deliverables.
• Effectively managed culturally diverse teams from different departments, facilitating smooth collaboration.
• Expertly met group requirements while simultaneously organizing future events/projects.
• Provided exceptional VIP support and customer service, exceeding expectations.
• Proficient in multitasking and prioritization, ensuring seamless operations in a fast-paced environment while adhering to deadlines.
• Managed groups of varying sizes, including charters of over 2000 people, serving as the main point of contact.
• Temporarily assumed the role of L&D coordinator for crew onboarding while maintaining regular duties.
• Completed Forbes training on service excellence.
• Responsible for financial reporting and payment processing for workers and captains.
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