Secretary cum Sales Coordinator
Arabi Emirates Co.
مجموع سنوات الخبرة :7 years, 0 أشهر
• Attend early sales meeting, prepare minute of the meeting and submission of salesman daily report.
• To coordinate all related sales activities in UAE sales department & various departments: order processing,
service & logistics.
• Communicate with customers & entertain customer’s calls/inquiries adequately & in a timely manner to
ensure our customers satisfaction & maintaining our company image.
• Attend telephone calls in the absence of sales personnel and take down appropriate information, which
should be relayed to sales team immediately.
• Communicate & report all sales activities to Sales/Country Manager in a timely manner to minimize
turnaround time and ensure customers’ satisfaction.
• To inform/update the sales team of any verbal or written communication without delays.
• To file all incoming emails, faxes, letters in appropriate files adequately & in a timely manner.
• Make sure that all incoming orders are processed in a timely manner communicate in that regard with order
processing & logistics as required.
• Keep track of all incoming inquiries with closing dates to make sure the tenders are submitted on time.
• Communicate with our accounts for the required bid bonds, performance bonds in a timely manner.
• Communicate with our logistics dept. to follow-up customer’s orders as required.
• Arrange appointments for sales team members as required.
• Prepare LPO for our supplier.
• Preparing quotation, Delivery Note and invoicing
• Write/type letters, email & faxes as instructed for the sales department.
Answer, screen and direct incoming calls.
Serves customers by providing furniture product, interior and decoration service information;
Attracts potential customers by answering the best quality product and service questions; suggesting information
about other products and services.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem.
Recommends potential products or services to management by collecting customer information and analyzing
customer needs.
Opens and distributes incoming emails and interoffice mail.
Using Microsoft Word, Outlook, PowerPoint, Excel, to produce correspondence and documents and maintain
presentations, records, spreadsheets and databases;
Devising and maintaining office systems;
Receive, distribute and maintain adequate quantities of stocks at all times;
Inform the purchase department well in advance about the items that reach the re- order level to order from supplies;
Review physical inventories periodically; Check incoming materials for quality, and quantity against invoices,
purchase orders and packing Slips or other documents; Make clear notes on the receipt of the items against each
invoice; Keeps and updates records of good received and issued;
To ensure that a balance of supplies between continuous demand and intermittent supply is maintained.
Serves customers by providing available properties for sale and leasing information.
Attracts potential customers by answering their questions related to leasing and sale properties; suggesting
information about price and good locations.
Opens and maintain customer accounts by recording and updating account information.
Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; following up to ensure resolution.
Recommends potential leads to management by collecting customer information and analyzing customer needs.
Prepares daily reports and leads by collecting and analyzing customer information.
Answers, screens and directs incoming calls.
Assists with tenant customer service.
Opens and distributes incoming emails and interoffice mail.
Prepares correspondence as needed by the Real Estate Manager.
Performs general administrative and clerical duties including making copies and filing.
Maintains tenant, salesperson, and property files.
Prepares internal lease administration documents such as lease abstracts.
When necessary, prepares and maintains accurate tenant and vendor lists and files.
Coordinates salesperson maintenance issues. Follows up on the status of salesperson jobs.
Preparing contracts and agreements use by the company.
Use of Master Keya company online system to fast and reliable source of leads and CRM.
Other duties may be assigned.
Serves customers by providing service information; resolving service problems.
Attracts potential customers by answering service questions; suggesting information about other services.
Opens and maintain customer accounts by recording and updating account information.
Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting
and explaining the best solution to solve the problem; expedite correction or adjustment; following up to ensure
resolution.
Recommends potential services to management by collecting customer information and analyzing customer needs.
Prepares service reports by collecting and analyzing customer information.
Prepare, key in, edit and proofread correspondence, Invoices, presentation, brochure, reports and related materials
using computer.
Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information
internally and with other departments and organizations
Schedule and confirm appointments and meetings of employer
Order office supplies and maintain inventory
Answer telephone and electronic enquiries and relay telephone calls and messages
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
Arrange travel schedules and make reservations
Handling Phone calls
Entertaining walk-in clients
Obtaining relevant details from client pertaining work permit and migration to Canada
Discuss and provide information regarding Qualification/ Requirements, procedures and processing fees.
Handling and processing Work Permit application and Canadian Migration matters up to Visa approval
Reporting the fees made by clients for submission to the head office.
Reports directly to the owner/manager.
Doing secretarial job / Personal assistant of the boss
Preparing summary reports: Sales and disbursement
Handling petty cash fund for the office