Senior Travel Counselor
Carlson Wagonlit Travel
Total years of experience :7 years, 9 Months
Aug., 2010 - Oct., 2011: Working as Senior Travel Counselor in Carlson Wagonlit Travel,
Cairo, Egypt.
Oct. 2009 - Aug., 2010: Working as Admin. Assistance & Translation in Al Rustom's Medical
Center, Dubai, U.A.E.
Jan., 2001 - Jun., 2006: Working as Senior Travel Counselor in Carlson Wagonlit Travel,
Cairo, Egypt.
Tasks & Duties:-
- Assist clients with their travel needs, business and leisure travel, by phone or in person.
- Airline reservation, domestic and international.
- Responsible for leisure travel in Shepherd's branch (hotel reservations, cruises, organizing tours)
- Organizing programs for groups & individual inside & Outside Egypt.
Outgoing: Group: to Beirut, Dubai, Casablanca, Mauritius Island and Rio de Janeiro.
: Individual: to different countries.
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Incoming: Cairo, Luxor, Aswan, Alexandria, Sharm El-Sheikh, Hurghada and St.Catherine.
OTHER STUDIES ( DIPLOMA & COURSES)
- IATA and UFTAA Diploma, foundation course, with distinction degree, April to Sep.2003.
- WORLDSPAN Basic course, from 27 April to 01 May 2003.
- MAVICON training course, basic and advanced, from July to August 1999
(Aviation and Passenger services, organized by Tourism section in Tourism and Hotel Faculty)
SKILLS
Computer Skills: -
Good User of the following Airline reservations systems: -
- Amadeus, since Jul. 2005.
- World span, since Jan.2001.
- Galileo, since Jan. 2001.