IT Support Executive
High Tech Computer Solution
مجموع سنوات الخبرة :2 years, 10 أشهر
Troubleshoot Laptop, Desktop and Printer related issues. Visit client site and continue my job. O/S installation, Laptop and Desktop accessories replacement.
Used ticketing systems to manage and process support actions and requests, Provided Tire 1 IT support to no-technical internal users through desk side support service, Configured hardware, devices and software to set up work stations for employees.
PC Assemble Hardware Troubleshoot Software Troubleshoot Accessories upgradation, Set up and maintained user accounts and client access, Used diagnostic tools to identify hardware failures and replace non-functional components.
Diagnosed and troubleshoot problems, Repairing, restoring machines to peak performance, Inspected equipment to diagnose operational issues.
Merit Pass