TOUR GUIDE
SUGAR HOTEL LUXURY SPA
Total years of experience :5 years, 1 Months
Tour Guides are responsible for helping people to
visit unfamiliar areas. They usually make special
trips with groups of tourists in order to show
them important places of cities. Their work is
very useful for visitors who are for the first time
in some areas, because these professionals are
very knowledgeable and provide valuable
information to people. They may work in travel
agencies or museums.
Tour Guides usually perform many of the
following tasks:
• Describing places to people.
• Greeting tourists groups.
• Providing safety devises.
• Escorting groups of people on cruises.
• Providing directions to tourists.
Skills
• Being flexible and proactive.
• Having good presentation skills.
• Being enthusiastic and friendly.
• Having good verbal communication skills.
• Being able to interact with people from different
backgrounds.
• Having multiple language skills.
• Being able to work with a team.
• Having time management skills.
• Being able to retain historical facts.
• Having excellent knowledge about points of
interest of specific cities.
SKILLS & ABILITIES Ability to work under pressure. Being flexible and proactive ,being able to interact with people from different backgrounds, having good presentation skills, being able to retain historical facts, having excellent knowledge about points of interests of specific cities, having multiple language skills ,being enthusiastic and friendly, having time management skills. EXPERIENCE IT MANAGER, MALZICHEM INVESTMENTS (PVT) LTD January 2008 to Current Responsibilities: Computer Laptop and Desktop help/assistant, network infrastructure designer and implementer, LAN and Wi-Fi administrator, software manager, internet café manager, print manager all IT concerns SUGAR HOTEL LUXURY SPA FROM MAY 2010 TO AUGUST 2015 CURRENT Responsibilities: responsible for helping people to visit unfamiliar areas. We usually make special trips with groups of tourists in order to show them important places of cities.my work was very useful for visitors who are for the first time in some areas, • Describing places to people. • Greeting tourists groups. • Providing safety devises. • Escorting groups of people on cruises. • Providing directions to tourists. EDUCATION NIIT- HARARE-DIPLOMA IN IT – HONORS DIPLOMA IN INFORMATION TECHNOLOGY A+ N+ SQL Server Administration Internetworking with TCP/IP SPECISS COLLEGE- ADVANCED DIPLOMA IN TOURISM AND BUSINESS STUDIES Course Content: Economics for Business Management Theory and Practice Travel and Tourism development Hospitality management Tourism and the Environment SPECISS COLLEGE- DIPLOMA IN TOURISM AND BUSINESS STUDIES Course Content: Accounting Business management and Administration Management of Travel and Tourism, Tour Operations Tourism marketing and Promotion HAVATECH – CERTIFICATE – COMPUTER LITERACY/CALL CENTR ADMINISTARTION Course Content: Introduction to computing Telephone skills Behavioral skills Microsoft Excel Microsoft Word Call Centre Communication Customer Service MARONDERA HIGH SCHOOL – CERTIFICATE GCSE CAMBRIDGE - ORDINARY LEVEL SUBJECTS PASSED ENGLISH MATHEMATICS ACCOUNTING COMMERCE HISTORY BUSINESS STUDIES