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Insiya Batlawala, Graduate Employment Services–

Insiya Batlawala

Graduate Employment Services–·Zayed University,

United Arab Emirates

Diploma, ABA therapy

Work experience

Total years of experience: 9 years, 0 months

Graduate Employment Services–

April 2022 - June 2022

Zayed University,

Dubai, United Arab Emirates

April 2022 - June 2022

• Managed communication channels including calls and emails for scheduling and inquiries.
• Maintained accurate records of student engagements and recruitment events.
• Handled confidential data and coordinated logistics with various departments.
Company industry:
Primary, Prep, & Secondary School

Immigration Consultant

November 2020 - February 2021

Apex Consultants Middle East,

Dubai, United Arab Emirates

November 2020 - February 2021

• Maintained comprehensive records of client cases and documentation.
• Responded promptly to phone and email inquiries; resolved client issues efficiently.
• Ensured all data and communications were logged and updated in internal systems.
Company industry:
Recruitment & Employee Placement Agency
Job role:
Customer Service and Call Center

Training Co-Ordinator

November 2016 - January 2018

Di-cube,

Rajkot, India •Remote

November 2016 - January 2018

• Handled training session logistics, call scheduling, and email confirmations.
• Coordinated between teams and maintained attendance and feedback databases.
• Followed up with participants via phone and email for evaluations and responses.
Company industry:
Management Consulting
Job role:
Teaching and Academics

Training Officer

June 2016 - October 2016

L&D– Atmiya Institute of Technology and Science

Rajkot, India

June 2016 - October 2016

• Planned, prepared and delivered lessons to a range of classes.
• Opportunities to conceptualize, design, develop, and deliver stimulating training programs.
• Mentoring, counselling, encouraging & motivating students to harness their potential.
Company industry:
Training & Education Center
Job role:
Teaching and Academics

Training Officer (L&D)

January 2015 - May 2016

Marwadi University

Rajkot, India

January 2015 - May 2016

• Offered guidance counseling, motivation coaching. And personality development training.
• Mentored students in coping with academics pressure and career decision making.
Company industry:
Higher Education

Executive Review (L&D)

September 2013 - November 2014

Smmart Training and Consultancy

Rajkot, India

September 2013 - November 2014

Company industry:
Primary, Prep, & Secondary School

Sr Executive (HR)

August 2011 - August 2013

Acme Consultancy Services

Rajkot, India

August 2011 - August 2013

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

SrExecutive(HR)–PremierConsultants

August 2009 - August 2011

premier consultants

Rajkot, India

August 2009 - August 2011

Held Various HR, Counseling and Training roles in Educational and corporate settings, emphasizing
Career coaching, Student mentoring and behavioral training.
Company industry:
Recruitment & Employee Placement Agency

Education

Amirmirgh Institute KHDA

September 2023

September 2023

Diploma, ABA therapy

United Arab Emirates

KHDA Amarmigh Education

January 2022

January 2022

Diploma, education management

United Arab Emirates

Saurashtra University

January 2018

January 2018

Master's degree, Journalism And Communication Studies

India

saurastra university

January 2016

January 2016

Bachelor's degree, Journalism And Communication Studies

India

Saurashtra University

January 2014

January 2014

Master's degree, Commerce

India

saurashtra university

January 2012

January 2012

Bachelor's degree, commerce

India

Skills

APPLIED BEHAVIOR ANALYSIS
Intermediate
APPLIED BEHAVIOR ANALYSIS
Intermediate
AUTISM SPECTRUM DISORDERS
Intermediate
AUTISM SPECTRUM DISORDERS
Intermediate
BEHAVIOR MANAGEMENT
Intermediate
BEHAVIOR MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEARNING SUPPORT
Intermediate
LEARNING SUPPORT
Intermediate
MENTORSHIP
Intermediate
MENTORSHIP
Intermediate
SOCIAL DEVELOPMENT
Intermediate
SOCIAL DEVELOPMENT
Intermediate
STUDENT ENGAGEMENT
Intermediate
STUDENT ENGAGEMENT
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMMUNICATIONS MANAGEMENT
Intermediate
COMMUNICATIONS MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

English

Expert

Gujarati

Native Speaker

Training and Certifications

Certifications
Certificate in ABA (Applied Behavior Analysis)
Mandatory Professional Development Courses
Faculty Development Program
Faculty Development Program
6 Mandatory Professional Development Courses
Certificate in ABA (Applied