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intissar Dhaifallah, Commercial Manager & Coordinator

intissar Dhaifallah

Commercial Manager & Coordinator·Tecnocasa

Tunisia

Bachelor's degree, Anthropology And Social Work

Work experience

Total years of experience: 2 years, 9 months

Commercial Manager & Coordinator

December 2024 - January 2026

Tecnocasa

Monastir, Tunisia Remote

December 2024 - January 2026

• Developed and implemented commercial strategies
• Coordinated sales and operational teams
• Monitored KPIs, targets, and performance reports
• Managed client relationships and follow-up
• Organized meetings and sales activities

Company industry:
Real Estate

Founder & Kindergarten Manager

January 2023 - January 2024

Own Kindergarten Project

Monastir, Tunisia Hybrid

January 2023 - January 2024

• Managed daily operations and administrative activities
• Coordinated planning and communication with parents
• Supervised a positive learning environment

Company industry:
Administration Support Services

Call Center Agent

January 2023 - January 2023

Heyvast Contact Center

Monastir, Tunisia Remote

January 2023 - January 2023

• Handled customer inquiries and support requests

Company industry:
Call Centers & Customer Care Outsourcing

Sales Assistant

January 2022 - June 2022

Slama

Monastir, Tunisia Remote

January 2022 - June 2022

• Assisted customers and handled sales activities

Company industry:
Jewelry & Gold

Education

Faculty of Letters and Human Sciences of Sousse

January 2023

January 2023

Bachelor's degree, Anthropology And Social Work

Tunisia

Lycée de garcon monastir

January 2021

January 2021

Bachelor's degree, lettre

Tunisia

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PERFORMANCE APPRAISAL
Intermediate
PERFORMANCE APPRAISAL
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate

Languages

Arabic
Beginner
French
Beginner
English
Beginner