Senior Consultant
Tarento Technologies Pvt. Ltd
Total years of experience :37 years, 5 Months
Working with the Migration As A Services Business Unit of Binary Tree (now Quest) for APAC/EMEA/AMER region. Leading IT Infrastructure Transformation Projects right from inception, planning and execution.
•Architect solutions focused primarily around Messaging Infrastructure migration from On-Premises Notes/Domino environment to Microsoft Azure (Exchange Online / O365)
•Working as a
IT Systems Architecture Planning
Developed and delivered an IT infrastructure tactical and strategic, enterprise wide, multi-platform solution based on business requirements for a major European ITES, European Energy & Automation organization. This included business and IT infrastructure process and requirements analysis developing the transition plans to implement them.
•Business Based Capacity Planning Methodology
Performed an analysis of business requirements, drivers and I/T resource consumption across multiple platforms and developed a macro level capacity planning methodology using natural business forecast units for a major European Oil & Gas company.
•Data Center Consolidation
Performed data center and server consolidation, workload planning, migration, and implementation projects for French and European client. These projects ranged in size and scope that included migrations to newer technology operating environments, and workload processing.
TECHNICAL
•IT Service Management
•ITIL V3 Incident, Problem, Change, Service Desk, Service Level, Capacity, Performance, Business Recovery
•Organization Transformation
•Business Continuity Planning
•Vendor Management
•Enterprise Infrastructure Architecture
•Technology infrastructure Assessment, Planning, and Implementation
•Cloud Services on Azure
•Capacity Planning and Performance
•Develop and implement all IT policies and procedures
•Data Center Consolidation
AREAS OF STRENGTH
BUSINESS
•Service Strategy and Design
•Service Delivery and Operations
•Network Operation Center
•Organization Maturity Change
•Project Management
•Organization Transformation
•Benefits Realization
•Profit Improvement
•Strategic Business Planning
•Service Strategy
ITES, Energy & Automation, Oil & Gas
Accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated Infrastructure provided to the client
•Driving third party, client meetings and internal service review meetings covering performance, service improvements, quality and processes
•Closely Tracking the SLA compliance and various project related KPIs through the Monthly Metrics.
•Working closely with the CoE (Centre of Excellence) team on RFI / RFP’s in developing solutions for new prospects
•Working in collaboration with the team in foreseeing and providing the mitigation plans of the operational risks in the project delivery
Electronics, Healthcare, Lighting, Oil and Gas, Chemicals
Managing a messaging infrastructure with 130+ Domino servers
•Providing support to userbase of nearly 1 million from APAC/EMEA/AMEC regions for various client as well as server related issues
•Troubleshooting server issues including server crash analysis
•Working within standard set of policies, Guidelines and procedures in live environment
•Strictly working by following work instructions and maintaining quality as per documentations
•Performing trend analysis and creating solution documents with workarounds and permanent fixes to overcome such incidents in the future
•Performing lotus domino training for new team members as well as mentoring the freshers inducted in the project
•Holding internal AO meetings as well as chairing client meetings on weekly/bi-weekly basis
•Co-ordinating with third parties, vendors and other technical teams for resolving complex issues
Level 2
Infrastructure Management
Machine Room Faculty
Education