General Administrator
Schlumberger
Total years of experience :22 years, 10 Months
Responsibilities and achievement:
• Responsible of all permits required for the business operations:
o Trade license renewal
o Import/Export code renewal
o Chambers of Commerce Certificate renewal
o Office, warehouse, yard lease renewal
o Employment visa/ Transfer visa for employee
• Responsible for day to day office coordination:
o Scheduling expenditures
o Monitoring cost
o Analyzing variances
o Supervise Receptionist, Facility Supervisor, Security and Office Boy daily task
o Maintain office supplies i.e. kitchen, stationery etc
o Maintain petty cash
o Ensure utility bills are received and paid on time
• Provide secretarial services for Senior Managers + VIP Level
• Screening telephone calls, fax, email for Senior Managers
• Maintaining Senior Managers calendar plan for scheduling and fixing executive meetings.
• Schedule the business travel plans for the Executive Managers.
• Independently handling correspondence
• Organizing and maintaining the filing system
• Produce documentation: presentation, tender proposal, reports
• Organize local/global events and internal/external gatherings.
• Deputizing for my manager, making decisions and delegating work to others in the manager's absence
Responsibilities and achievement:
• Maintain office services:
Design and implement office policies, establish standard procedures, organize office operations and procedures, monitor and record long distance phone calls, prepare time sheet, control correspondence, review and approve supply requisition, liaise with insurance company, contractor company etc, update organizational membership, maintain office equipment
• Supervise office staff:
Assign and monitor clerical and secretarial functions, recruit and select office staff, orient and train employees,
provide on the job and other training opportunities, supervise staff, and evaluate staff performance.
• Maintain office records:
Design filing systems, ensure filing systems are maintained and up to date, define procedures for record retention, ensure protection and security of files and records, ensure effective transfer o files and records, transfer and dispose records according to retention schedules and policies, ensure personnel files are up to date and secure
• Maintain office efficiency:
Plan and implement office systems, layout and equipment procurement, maintain and replenish inventory, heck stock to determine inventory levels, anticipate needed supplies.
• Work closely with the company partners and owner to meet the organizational needs.
• Perform other related duties as required:
• Incorporating the task of Personal Assistant for four Directors:
• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails
• Visiting potential customers to prospect for new business
• Acting as a contact between a company and its existing and potential markets
• Negotiating the terms of an agreement and closing sales
• Gathering market and customer information
• Representing the organization at trade exhibitions, events and demonstrations
• Negotiating variations in price, delivery and specifications with managers
• Advising on forthcoming product developments and discussing special promotions
• Liaising with suppliers to check on the progress of existing orders
• Checking quantities of goods on display and in stock
• Recording sales and order information and sending copies to the sales office
• Reviewing own sales performance, aiming to meet or exceed targets
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations, and providing customers with quotations
• Feeding future buying trends back to employers
• Handle front office duty including check-in and check-out of guests
• Handle complaints and feedback of guests
• Furnish guests on general information as required
• Maintain a high service standard and smooth operation
• Compiles and records information to assemble airline tickets for transmittal or mailing to passengers: Reads coded data on booking card to ascertain destination, carrier, flight number, type of accommodation, and stopovers enroute.
• Selects ticket blank, invoice, and customer account card if applicable, and compiles, computes, and records identification and fare data, using tariff manuals, rate tables, flight schedules, and pen or ticket imprinter. Separates and files copies of completed tickets.
• Clips completed tickets and invoices to booking cards and routes to other workers for Teletype transmittal or mails tickets to customers.
• Computes total daily fares, using adding machine, to compile daily revenue report.