Irene de leon, Sales Clerk

Irene de leon

Sales Clerk

sm

Location
United Arab Emirates
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
3 years, 11 Months

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Work Experience

Total years of experience :3 years, 11 Months

Sales Clerk at sm
  • United Arab Emirates
  • April 2006 to February 2010
Cashier
  • United Arab Emirates
  • to

• Consistently provided professional, friendly and engaging service.
• Skillfully promoted items on beverage lists and restaurant specials.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Routinely supported other areas of the restaurant as requested, including answering telephones.
• Addressed diner complaints with kitchen staff and served replacement menu items promptly.
• Immediately reported accidents, injuries or unsafe work conditions to manager.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and
ingredients.
• Provided friendly and attentive service.
• Inventoried and restocked items throughout day.
• Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them
into the register.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and
courteously.
• Verified cash drawer against the day's receipts.
• Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
• Resolved guest complaints quickly and efficiently.
• Delivered quality service by providing a warm and welcoming environment.
• Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate
drink orders.
• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
• Assisted with guest inquiries, take-out orders and restaurant cleanliness.
• Bussed and reset tables and kept dining room and work areas clean.
• Maintained clean and presentable tables with tableware, spotless glassware and silverware.
• Stocked and maintained cleanliness of stations.

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Our Lady of Fatima University

in

Specialties & Skills

CASH HANDLING
CASHIER
LEADERSHIP
POLICY ANALYSIS
PROBLEM SOLVING
QUALITY
RAPPORT
RECORDING