Implant Head
Carlson Wagonlit Travel
مجموع سنوات الخبرة :23 years, 2 أشهر
Responsible for managing end to end business class travel with all logistics of VIP's for Deloitte Consulting India
•Maintaining Service line agreement with Client
•Handling Client Survey Responses for Satisfied / Dissatisfied
•Ensuring accurate data on Client profiles on Portrait
•Managing rosters / shifts
•Planning and implementing for cross utilization of team in crises
•Ensuring the travelers receive invoices on time for their credit card settlements
•Guiding, motivating and encouraging team for meeting monthly transaction targets for incentive
Responsibilities:
•Involved in providing service to difference Corporate like Amazon, Microsoft etc.
•Responsible for arranging tickets, booking hotel reservations and managing customers package specifications
•Ensured correct formatting of ticket transaction data
•Provided multi-tasked administrative support demonstrating exceptional organizational, time-management and decision-making abilities
•Prepared objectives and requirements for events such as meetings and conferences and performing various other duties related to arranging the events
•Key person for making professional, accurate and cost effective travel arrangements for clients while providing excellent customer service
Responsibilities:
•Created agendas and budgets for services, meeting customer needs by efficient program planning and development
•Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department
•Liaised and coordinated with client groups, various airline departments and hotel
•Involved in meeting specialists to coordinate travel and hospitality services for special events
•Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors
•Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients
•Communicated with vendors for the extension of payment deadlines when necessary
•Assigned responsibility of processing unused or partially used tickets for credit through affiliated travel agencies
•Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations
Reservation Staff &
courses: Received Letters of Appreciation from: •Mr. Shafiz Uz Zaman IAS – Special Commissioner Land Administration. •CDFD – A Central Govt. Finger Printing organization. •Ms. Gayatri Ramachandran IAS – Vice Chairman