Sales Consultant
Al Futtaim Motors
مجموع سنوات الخبرة :11 years, 11 أشهر
Dubai
Key Deliverables:
Managing the overall initial qualification of visitors to the dealership, and ensured that all customers receive a
fulfilling brand experience
Strived for achieving individual targets drawn out by the management through professional interaction,
negotiations, and closing of sales deals
Maintained vehicle handling process as per the pre-defined standards, based on the completion of essential
documentation work, to achieve customer satisfaction
Assisted and supported the positive work culture to render excellent customer service, in order to
maintain customer loyalty in future
Fulfilled the requirements of visiting clients, and provided them with customer solutions to meet and exceed
their expectations
Followed and focused on pre-set operational procedures and company policies, in order to support efforts for
high productivity levels
To ensure that all vehicles are handed over in line with the expected standards and that all necessary vehicle
documentation has been completed to guarantee customer satisfaction.
To deliver excellent customer satisfaction by providing all visitors and customers with quality and excellent
service, consistently exceeding internal and external customer expectations.
Meeting end to end sales requirement for all walk in, retail and SME clients across Toyota range of Cars.
Achieving KPIs, Satisfying the requirements of Key Fleet Accounts, Prospecting and developing Fleet clients.
Accountable for end to end dealing from presentations for explaining features, paper work of the car till closing
the deal with the client.
Forecasting future sales requirements & follow ups with clients on regular basis and cementing healthy relations
for future business opportunities.
Key Deliverables:
Accountable for opening business of SME and funding.
Established and maintained healthy relations with customers and acquired new business from the reference.
Following ups with clients on regular basis and cementing healthy relations with them by resolving their queries.
Attending weekly sales
Key Deliverables:
Handling responsibility of sales and consultation of Honda cars as well as dealing with corporate clients and walk
in customers.
Accountable for end to end dealing from presentations for explaining features paper work of the car till closing the
deal with the client.
Following ups with clients on regular basis and cementing healthy relations with them by resolving their queries.
Attending weekly sales meetings and conducting promotional events to attract potential clients.
Significant Highlights:
Successfully achieved and exceeded the targets, was considered as the Topper in Feb’11.
Handled various corporate like IBM
Handling all the responsibility of end to end sales of Maruti Suzuki SX4 model.
Business Development, Brand Management, Promotional events Management.
Effectively dealing with dealers and customers of showroom as well as corporate clients.
Business Development, Brand Management, Promotional events Management.
Handling all Walk Ins, Retail & SME operations, presentations, range and product selections, marketing and
client servicing, etc.
Identifying prospective clients, generating business from new and old accounts &
developing them to achieve consistent profitability. Initiating contact with potential customers for developing leads,
sales & marketing of products & services.
Brand Management / Event Coordination: Facilitating in framing strategies for establishing greater awareness
about the show rooms and its products. Building brand with focus in conjunction operational requirements; utilizing
market feedback & personal network to develop marketing intelligence for positioning the products.
Retail Operations: Implementing business plan for retailing activities & development in the region in consultation
with top management for organisational development. Ensuring that visual merchandising is consistent with
customers' expectations of the brand.
Customer Relationship Management: Maintaining cordial relations with customers to sustain the profitability of the
business. Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing
efficient services. Handling customer grievances and resolving their issues for customer retention.
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