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irfan ali khosa, ASSISTANT

irfan ali khosa

ASSISTANT·Pakistan engineering council

Pakistan

Bachelor's degree, BUSINESS ADMINISTRATION

Work experience

Total years of experience: 2 years, 8 months

ASSISTANT

April 2014 - November 2016

Pakistan engineering council

Islamabad, Pakistan

April 2014 - November 2016

ENGINEERS REGISTRATION DEPARTMENT
Activities as front desk representative:
1.As a front desk representative of engineers, giving information about current process of new registration and renewal, Answer questions, address complaints and give suitable information and resolving issues regarding registration.
2.Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources, Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used regarding to any new process carried by PEC in registration or renewal.
3, Replying email queries regarding to registration process from complaint center and from applicants, Forwarding and communicating with concern office staff to resolve the issue on same/next day.
4.Scrutinizing of applications on online registration Portal.
5, Editing/correction applicants data .(if someone puts by mistakes and asks for correction in written format and through emails).
6.Identifying errors on portal, along with suggestions and solution on daily basis. (It can be from admin user or applicant user).
7.Any other task given by Section incharge & HOD.

Company industry:
Public Administration
Job role:
Secretarial

Education

SHAH ABDUL LATIF UNIVERSITY,

December 2012

December 2012

Bachelor's degree, BUSINESS ADMINISTRATION

Pakistan

GPA (point): 2.84 out of 4

GPA (point): 2.84 out of 4

Skills

English Conversation
Expert
English Conversation
Expert
Analytics
Expert
Analytics
Expert
Front Office
Expert
Front Office
Expert
Customer Service
Expert
Customer Service
Expert
Secretarial
Expert
Secretarial
Expert
English Conversation
Expert
English Conversation
Expert
Analytics
Expert
Analytics
Expert
Front Office
Expert
Front Office
Expert
Customer Service
Expert
Customer Service
Expert
Secretarial
Expert
Secretarial
Expert

Languages

English

Expert

Urdu

Native Speaker