عرفان محمود

Business Coordinator - POS (Corporate & Banking Digital Channels)

Alhamrani Universal Company

البلد: المملكة العربية السعودية - جدة
التعليم: ماجستير, Finance
الخبرات: 11 years, 9 أشهر

الخبرة العملية

مجموع سنوات الخبرة :11 years, 9 أشهر

Business Coordinator - POS (Corporate & Banking Digital Channels) في Alhamrani Universal Company

المملكة العربية السعودية - جدة
أشغل هذه الوظيفة منذ نوفمبر 2015

 Managing the Data base and Billing of my Bank.
 Managing all the installation/sale related activity of the company.
 Handling SAMA Joint Network - Intranet (TMS) & Company’s Software for the purpose of installations & any kind of modifications need to be done.
 Tracking installation orders to ensure that they are scheduled and installed on time.
 Effectively communicating with customers in a professional and friendly manner.
 Supporting the field operation team.
 Carrying out administrative tasks such as data input, processing information, completing all other things related to the installation.
 Contacting potential customers to arrange appointments.
 Resolving any installation related issues with customers.
 Completing the administrative needs of the Department.
 Making follow-up calls to confirm the satisfied installation and working of our product.
 Responding to installation queries via phone & e-mail.
 Accurately analyzing and assessing statistical data.

Assistant Accountant في Safety Triangle for Trading

المملكة العربية السعودية - خميس مشيط
يناير 2014 إلى أغسطس 2015

 Maintaining basic accounts & book keeping
 Reconciliation of Bank statements
 Ledger entries & journal entries
 Customer relations
 Invoice entries and cross checking
 Prepared and analyzed financial statements
 Helped in preparing tax returns
 Managed Inventory entries
 Reviewed and corrected any discrepancies

Executive Business Coordinator / Secretary to Group Head Retail Banking في MCB Bank

باكستان - لاهور
أبريل 2012 إلى سبتمبر 2013

 Executive Assistant/Coordinator reporting directly to top-level management (Group Head’s Office) along with specialized experience in meeting planning services.
 Coordinated with all Retail Departments like, Consumer Lending, Remote Banking, Service Quality, Collection, Recovery, Privilege Banking, RTC, Bancassurance, Fraud & Risk Management Group and all Commercial Branches.
 Dealing with all RBG’s departments for HR cases, Financial Approvals and Routine Meetings.
 Routing State Bank’s circulars & Complaints to their respective departments and follow-ups till their resolutions and report back to Group Head/ President/Chairman Office about their proper closure.
 Ability to meet schedules and deadlines of the work area and maintain good rapport with RBG’s Businesses Heads and Support Teams.
 Strengths include: excellent interpersonal, strong coordination and problem-resolution ability; flexible with an ability to deal with high volume workloads under pressure; organized, accurate and thorough; advanced computer skills.
 Handle the administrative work for the Group Head RBG.
 Coordinate office management activities for the executive. Research, compile, incorporate, and prepare confidential and sensitive documents, and brief the executive regarding contents.
 Actively monitor and manage ongoing portfolio relationships.
 Make financial analysis / financial projections.
 Helps in identifying & providing feedback on potential risk areas and implement the proposed solutions.