Customer Fullfilment
NCR Corporation
مجموع سنوات الخبرة :11 years, 2 أشهر
Search & introduce new suppliers to improve local resources as well as establish a working relationship with current suppliers
Own Key Performance Indicator (KPI) tracking and coordinate with Operations team on driving improvement actions
Working with a diverse team of managers, business analysts in multiple business locations
Manage Contractual Services (CS) inventory
Manage project controls for outages within assigned customer base
Submit Customer Issue Resolution (CIR) workflows for any identified fulfillment shortfalls
Design and implement an inventory tracking system to optimize inventory control procedures.
Examine the levels of supplies and raw material to determine shortages.
Document daily deliveries and shipments to update inventory.
Prepare detailed reports on inventory operations, stock levels, and adjustments.
Evaluate new inventory to ensure it’s ready for shipment.
Perform daily analysis to predict potential inventory problems.
Order new supplies to avoid inefficiencies or excessive surplus.
Analyze different suppliers to obtain the best cost-effective deals.
Maintain the Irregular Billing section IBC-SURJANI Area.
Manage camping activities for consumer awareness and debt recovery.
Monitor and controlling of actual expenditure with budgeted and liaise with technical counterpart.
Ensure the implementation of business manual in accounts department.
Modify and develop various weekly and monthly reports including monthly profit and loss accounts and
report it to Deputy General Manager.
Sale controlling of around 20 million consumption units over weekly cycle.
Satisfy Consumers regarding their billing issues.