Head of Quality
Al kifah Holding
Total years of experience :18 years, 9 Months
Took the lead and successfully implemented integrated management system (ISO 9001, 45001, 14001) in Al Kifah Contracting and annual certification, Surveillance audit (2016 to 2022 without any major or Minor conformity (TUV nord and Bureau Veritas)
Developed QHSE objectives, goals and Targets and achieved 95% of them.
Conducted root cause analysis on non-conformities, leading to implementation of corrective actions that reduced rework costs annually.
Created detailed Audit reports that highlighted areas of improvement based on audit findings, resulting in a 15% increase in customer satisfaction ratings.
Facilitated engaging and informative Management Review meetings, presenting key performance indicators with visual aids to effectively communicate progress toward company goals. As a result, owners and top management reported an increased understanding of the organization's strengths and challenges.
Developed and implemented Quality control procedures resulting in a reduction in reworks, saving the company cost.
Conducted comprehensive monthly site audits of 10+ ongoing projects per month to ensure compliance with ISO 9001 and IMS requirements, resulting in a 95% average rating for project quality.
Conducted comprehensive internal audits and implemented corrective actions resulting in a 100% success rate during third party IMS certification and surveillance audits over a 6-year period.
Managed a team of 15 internal auditors to conduct semi-annual internal audits for the IMS system, resulting in a 100% success rate and identifying opportunities for improvement that led to a reduction in internal non-conformities.
Prepare and Present Management Review meeting as per ISO9001 requirements to Owners and Top Management.
Collaborated with departments team to establish and track Key Performance Indicators (KPIs), resulting in a increase in productivity and a reduction in customer complaints.
Developed and executed a strategic plan for improving quality standards across the organization, resulting in a 15% increase in customer satisfaction ratings
Developed and executed a comprehensive project quality plan (PQP) and integrated management system (IMS) for construction project, resulting in a reduction of defects and delays.
Developed and implemented comprehensive quality procedures resulting in a 50% decrease in construction defects and a increase in 30 % customer satisfaction scores.
Implemented a comprehensive training program for subcontractors on project requirements, resulting in a 50% decrease in non-compliance reports and improving overall project quality.
Collaborated with construction team to establish clear communication channels for reporting non-compliance issues, reducing resolution times and ensuring timely correction of issues.
Oversaw and managed the witness testing program for critical activities, ensuring compliance with standards and regulations and decreasing product failure rates.
Developed a comprehensive training program for employees on inspection techniques, which led to an increase in accuracy and a decrease in rework rates.
Persuaded cross-functional teams to adopt new quality control measures through effective communication and negotiation tactics, resulting in a 30% reduction in construction re-inspections.
Manages the documentation and achieving of all company policies, standards, Procedures, work instruction, IMS related record both electronically and hard copy format.
Conducted comprehensive site audits of 10+ ongoing projects per month to ensure compliance with ISO 9001 and IMS requirements, resulting in a 95% average rating for project quality.
Managed a team of 15 auditors to complete semi-annual internal audits for the IMS system, resulting in a 100% success rate and identifying opportunities for improvement that led to a 20% reduction in non-conformities.
Conducted regular internal audits of the IMS system and identified areas for improvement to ensure compliance with ISO 9001, 14001, 45001 requirements, resulting in a successful external audit with zero major findings.
Monitoring Project Performance through conducting site Audits to monitor quality as per ISO 9001 & IMS requirement prepare report all findings to project management, Top management.
Prepare, modify and review IMS procedure and Work instructions as per IMS (ISO 9001, 45001, 14001) and company requirement.
Establish and implement appropriate IMS programs to reduce the cost of poor quality and improve compliance to regulations, standards. Company objectives and customer requirement.
Responsible for Preparing KPI for department and monitor/evaluate performance through success Factor.
Implemented a comprehensive training program for subcontractors on project requirements, resulting in a decrease in non-compliance incidents and improving overall project quality.
Developed and executed a comprehensive project quality plan (PQP) and integrated management system (IMS) for construction project, resulting in a reduction of defects and delays.
Developed and implemented comprehensive quality procedures resulting in a decrease in construction defects and increase in customer satisfaction scores.
Collaborated with construction team to establish clear communication channels for reporting non-compliance issues, reducing resolution times and ensuring timely correction of issues.
Developed a comprehensive training program for employees on inspection techniques, which led to an increase in accuracy and a decrease in reworks.
Oversaw and managed the witness testing program for critical inspections & testing, ensuring compliance with standards and client requirements and decreasing inspection failure rates
Mobilization of manpower, equipment and materials take-off for project start-up.
Managed a team of 250+ workers and supervised all construction activities, resulting in the completion of a SAR 250+ M project within the estimated timeline.
Implemented cost-saving measures by negotiating with suppliers and reducing material waste, saving the company overall expenses.
Conducted financial analyses on project budgets and expenses, identifying potential areas for improvement and ultimately increasing profits by 10%.
Collaborated with cross-functional teams to identify areas of improvement for construction processes, leading to a 10% reduction in project completion time.
Implemented tracking system for site visit data, resulting in improved accuracy of information and reducing errors by 50%.
Executed on-site visits and inspections in adherence to project specifications, resulting in a 95% compliance rate and mitigating potential regulatory or safety issues.
Supervise and executing construction activities & finishing works.
Monitor and ensure construction in accordance to plan, standard and specifications.
Follow Up activities at site as per project Managers instructions.
Site visits execution & Inspections as per project requirement and specifications.
Implemented a new quality control process resulting in a decrease in product defects.
Supervised and trained a team of operators on operational practices, resulting in a increase in productivity.
Monitored and analyzed production data to identify areas for improvement, leading to a 20% reduction in waste.
Work during Shutdown and turnaround of Urea Plant.
Work as a DCS panel Operator to control operational and quality parameters.
Supervise and executing Operational activities of Plant & Control finishing Product.
Completed two years Apprenticeship from FFC Jordan Chemical Fertilizer Co. Ltd as Chemical Plant Operator.
Civil & Architectural Engineering