Total Years of Experience: 14 Years, 4 Months
February 2015
To Present
Sales & opeartion Manager
at Sana fashion llc
Location :
Oman - Sur
Sales
• To manage stores sales, conversion, shelf fill and display.
• To create customer friendly environment and manage positive customer experience.
• Maintaining and ensuring optimum stock levels: 100% of store capacity. Maintain the number of Lines required in store.
• To be responsible for expiry and ageing management and replenishment.
Analysis
• Category, size & group alignment according to sales trend. To be responsible for price mapping,
• Responsible for Updating Business partner of any price revision. Category performance and Event feedback. (Product feedback -Best Seller & worst Seller, Analysis of Gender/Group /Supplier /Size analysis/ Color.)
• Regular visits to other Stores and maintain individual brand/merchandise comparison. To develop complete understanding of competition profile and undertake study time to time and plan accordingly.
Operation-
• Follow-up for way bill and PO- Indents, Open Allocations with warehouse,
• RTV dispatches from store, customer's request from stores.
• Inter-store Transfer, Best Sellers top-up, Sale stock allocation.
• Consolidation of Cut -sizes, Non-performing lines.
People Management
• Ensure product training for the concept staff
• Build, coach, develop and motivate the team to meet and exceed performance expectations
• To manage stores sales, conversion, shelf fill and display.
• To create customer friendly environment and manage positive customer experience.
• Maintaining and ensuring optimum stock levels: 100% of store capacity. Maintain the number of Lines required in store.
• To be responsible for expiry and ageing management and replenishment.
Analysis
• Category, size & group alignment according to sales trend. To be responsible for price mapping,
• Responsible for Updating Business partner of any price revision. Category performance and Event feedback. (Product feedback -Best Seller & worst Seller, Analysis of Gender/Group /Supplier /Size analysis/ Color.)
• Regular visits to other Stores and maintain individual brand/merchandise comparison. To develop complete understanding of competition profile and undertake study time to time and plan accordingly.
Operation-
• Follow-up for way bill and PO- Indents, Open Allocations with warehouse,
• RTV dispatches from store, customer's request from stores.
• Inter-store Transfer, Best Sellers top-up, Sale stock allocation.
• Consolidation of Cut -sizes, Non-performing lines.
People Management
• Ensure product training for the concept staff
• Build, coach, develop and motivate the team to meet and exceed performance expectations
February 2015
To Present
Manager( Sales & opeartion)
at Sana fashion LLc
Location :
Oman - Sur
Sales
• To manage stores sales, conversion, shelf fill and display.
• To create customer friendly environment and manage positive customer experience.
• Maintaining and ensuring optimum stock levels: 100% of store capacity. Maintain the number of Lines required in store.
• To be responsible for expiry and ageing management and replenishment.
Analysis
• Category, size & group alignment according to sales trend. To be responsible for price mapping,
• Responsible for Updating Business partner of any price revision. Category performance and Event feedback. (Product feedback -Best Seller & worst Seller, Analysis of Gender/Group /Supplier /Size analysis/ Color.)
• Regular visits to other Stores and maintain individual brand/merchandise comparison. To develop complete understanding of competition profile and undertake study time to time and plan accordingly.
Operation-
• Follow-up for way bill and PO- Indents, Open Allocations with warehouse,
• RTV dispatches from store, customer's request from stores.
• Inter-store Transfer, Best Sellers top-up, Sale stock allocation.
• Consolidation of Cut -sizes, Non-performing lines.
People Management
• Ensure product training for the concept staff
• Build, coach, develop and motivate the team to meet and exceed performance expectations
• To manage stores sales, conversion, shelf fill and display.
• To create customer friendly environment and manage positive customer experience.
• Maintaining and ensuring optimum stock levels: 100% of store capacity. Maintain the number of Lines required in store.
• To be responsible for expiry and ageing management and replenishment.
Analysis
• Category, size & group alignment according to sales trend. To be responsible for price mapping,
• Responsible for Updating Business partner of any price revision. Category performance and Event feedback. (Product feedback -Best Seller & worst Seller, Analysis of Gender/Group /Supplier /Size analysis/ Color.)
• Regular visits to other Stores and maintain individual brand/merchandise comparison. To develop complete understanding of competition profile and undertake study time to time and plan accordingly.
Operation-
• Follow-up for way bill and PO- Indents, Open Allocations with warehouse,
• RTV dispatches from store, customer's request from stores.
• Inter-store Transfer, Best Sellers top-up, Sale stock allocation.
• Consolidation of Cut -sizes, Non-performing lines.
People Management
• Ensure product training for the concept staff
• Build, coach, develop and motivate the team to meet and exceed performance expectations
February 2014
To February 2015
Concept manager
at Lifestyle international
Location :
India - Mumbai
• Work with Business Managers to provide annual concept budget with brand-wise action plans for the store
• Ensure uniformity of display standards across all stores in the region
• Manage the sell thru within the season
• Manage the stock level including warehouse co-ordination and replenishment from brands. Ensure timely SOR stocks return
• Prepare the Off sale plan at the end of season based on internal margin target, competition
Benchmarking and liquidation of ageing stocks
• Conduct regular floor audits for the concept to evaluate operational efficiency, level of adherence to floor standards and fixture and display norms
• Benchmark with market and competition to understand available opportunities, markets trends and quality standards, range and performance of products/brands
• Provide feedback to Buying Team on gaps in the offering, quality issues and suggestions for introduction/removal of brands/categories
• Plan promotions with support from the Buying and Marketing team to counter lost opportunities and launch new brands.
• Manage new store and new product launches by ensuring stock availability, staff training and display standards
• Ensure uniformity of display standards across all stores in the region
• Manage the sell thru within the season
• Manage the stock level including warehouse co-ordination and replenishment from brands. Ensure timely SOR stocks return
• Prepare the Off sale plan at the end of season based on internal margin target, competition
Benchmarking and liquidation of ageing stocks
• Conduct regular floor audits for the concept to evaluate operational efficiency, level of adherence to floor standards and fixture and display norms
• Benchmark with market and competition to understand available opportunities, markets trends and quality standards, range and performance of products/brands
• Provide feedback to Buying Team on gaps in the offering, quality issues and suggestions for introduction/removal of brands/categories
• Plan promotions with support from the Buying and Marketing team to counter lost opportunities and launch new brands.
• Manage new store and new product launches by ensuring stock availability, staff training and display standards
August 2011
To February 2014
Assistant Manager and store In Charge
at Strata Retail
Location :
India - Mumbai
• Manage store level operations, including staff hiring, training, evaluation and work schedule.
• Monitoring the performance of Stores on parameters like Transaction value, Loyalty program enrolment & redemption etc.
• Taking care of inventory control through replenishment and procurement.
• Managing merchandising, window displays, and stocking
• Ensured excellence in customer service and resolved all problems at the store level to improve CRM and customer experience.
• Handling BTL activity related to Marketing and Promotion
• Assisted manager in all areas of resets, remodels, relocations, and new store openings
• Analysis of the competitors and preparing a daily MIS report.
• Manage the promotional team with in proper catchment area activity.
• Taking care of the Franchisee development query and corporate plans.
• Monitoring the performance of Stores on parameters like Transaction value, Loyalty program enrolment & redemption etc.
• Taking care of inventory control through replenishment and procurement.
• Managing merchandising, window displays, and stocking
• Ensured excellence in customer service and resolved all problems at the store level to improve CRM and customer experience.
• Handling BTL activity related to Marketing and Promotion
• Assisted manager in all areas of resets, remodels, relocations, and new store openings
• Analysis of the competitors and preparing a daily MIS report.
• Manage the promotional team with in proper catchment area activity.
• Taking care of the Franchisee development query and corporate plans.
November 2010
To August 2011
Management traisee Cum Assistant manger
at Bombay swadeshi store Ltd
Location :
India - Mumbai
• Handling the store operation activities. Taking care of merchandising & buying with the running promotion. Marketing & branding for corporate orders. Handling customer queries and providing the best customer service (CRM).Responsible for improvisation of Store Performance, Target and Achievements in term of sales.
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