Irshad Ahmed

Single-point accountability for hospital unit performance — clinical, operational, financial, and people dimensions
Full P&L ownership: revenue targets, cost management, EBITDA delivery, and monthly MIS reporting to senior leadership
Led pre-opening of 2 hospitals in 24 months: Hitech City unit (2023) and Kompally flagship unit (2024)
Managed all aspects of licensing, regulatory liaison, and authority approvals for each new unit
Spearheaded doctor recruitment, onboarding, and retention — consultants, residents, and allied health professionals
Drove inbound and outbound marketing, brand partnerships, and community engagement programmes
Managed vendor empanelment, capital procurement, AMC contracts, and housekeeping / support services

• Managed full support services portfolio: F&B, Security, Housekeeping, Laundry, Horticulture, and Pest Control
• Responsible for budgeting, training, recruitment, and vendor management across all support departments
• Pre-opening team member — set up all non-clinical service standards and SOPs from scratch

Managed full support services portfolio: F&B, Security, Housekeeping, Laundry, Horticulture, and Pest Control
Responsible for budgeting, training, recruitment, and vendor management across all support departments
Pre-opening team member — set up all non-clinical service standards and SOPs from scratch

Managed housekeeping operations across 4 premium DLF properties: Emporio (luxury), City Centre Chandigarh, Place Saket, Place Vasant Kunj
Manpower planning, budgeting, SLA formulation, and brand service standard implementation

Managing the Housekeeping operations across all the Malls of the Group

Managed VIP Gold Passport Floor (76 rooms), minibar operations, linen inventory, and room renovation project. Daily operations of the department. Check-in and Check-out msanagement of the rooms.Maintenance and upkkeep of the hotel.

Worked as the frontline warrior in the housekeeping department. managed the upkeep of the hotel rooms. Had the priviledge of working in the laundry of this department and handled the guest laundry processing of the unit.