Senior Sales Representative
Marks & Spencer Al – Futtaim Group
مجموع سنوات الخبرة :17 years, 11 أشهر
Highly focused on providing excellent customers service.
Planned and organized business strategies to achieve desired results.
Receive, process, and respond to daily enquiries on a wide range of service by
Providing timely and high quality support to customers to meet their requirements
Contacted potential customers via telephone.
Maintains customer accounts by recording account information.
Handling new lunches, promotion of products and visual merchandising.
Prepares product or service reports by collecting and analyzing customer information.
Track major customer complaints and report key issue to supervising colleagues.
Provide customers with dedicated support according to policies and procedures to ensure
Compliance to regulations and risks mitigation
Communicate current product features and benefits to customers.
Highly focused on providing excellent customers service.
Planned and organized business strategies to achieve desired results.
Receive, process, and respond to daily enquiries on a wide range of service by
Providing timely and high quality support to customers to meet their requirements
Contacted potential customers via telephone.
Maintains customer accounts by recording account information.
Handling new lunches, promotion of products and visual merchandising.
Prepares product or service reports by collecting and analyzing customer information.
Track major customer complaints and report key issue to supervising colleagues.
Provide customers with dedicated support according to policies and procedures to ensure
Compliance to regulations and risks mitigation
Communicate current product features and benefits to customers.
Train motivates and led the team to deliver the basic store standard principles communicated by the business consistently within the department at all times.
Correct and timely implementation of price revisions / price reduction at all times.
Interact with internal teams to ensure consistent and reliable customer service.
Assist Customer needs for their satisfaction
Monitors day to day sales and Stocks
Helping to Resolve Customer Complaints
Monitor the movements of highlighted Items as per in store Promotion (Best Buy, Promo items and, Special Discounted items)
Regularly requesting of obtain decent stock levels as per store equipment to be able to achieves sales target.
courses: Passed G.C.E (O/L) Examination 2003 Passed G.C.E (A/L) Examination 2005