Bayt.com
Mohammed Irshan Shariff, Senior customer services agent

Mohammed Irshan Shariff

Senior customer services agent

Qatar Airways

Location
Qatar - Doha
Education
Bachelor's degree, BCOM
Experience
11 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 3 Months

Senior customer services agent at Qatar Airways
  • Qatar - Doha
  • My current job since June 2016

I work here as senior customer services agent. Mainly travel document verification and all activities related to check in boarding and transit.

Senior Team Member at Bank of America
  • India - Hyderabad
  • March 2012 to June 2015

Providing service to existing customers through call, chat and email. Updating information on customer accounts. Doing various maintenance in their accounts. Handling different types of customers with politeness and professionally.

Education

Bachelor's degree, BCOM
  • at Osmania University
  • August 2010
High school or equivalent, Commerce
  • at KK Junior College
  • May 2007

Specialties & Skills

Customer Service
+Endorse 0
Attention to Detail
+Endorse 0
self motivation
+Endorse 0
Team Player
+Endorse 0
Customer Focus
+Endorse 0
MS Office
+Endorse 0
communication
+Endorse 0
Team Player
+Endorse 0
leadership
+Endorse 0
Ability to work under pressure
+Endorse 0
interpersonal
+Endorse 0

Languages

English
Expert
Urdu
Native Speaker
Hindi
Native Speaker
Tamil
Beginner

Training and Certifications

Information Technology Training Course (Training)
Training Institute:
ICAI
Date Attended:
September 2010
Duration:
100 hours

Hobbies

  • playing a game where a group of people play.
    Champion in inter college cricket tournament