Isaac Kiwan

- Responsible and accountable for repair and maintenance, assets and inventory and service quality for Saudi Arabia and Bahrain region with 35 direct and indirect reports.

- Managing +$20 MM fleet of oil and gas assets and +$5 MM of inventory.

- Focusing on reducing R&M cost, increasing assets utilization and reducing idle inventory to manage operations demand effectively while maintaining high standards of service quality to meet and exceed clients expectations (Saudi Aramco and Tatweer Petroleum)

- Reduced external equipment rental spend by 50% ($200k to $94k).

- Reduced assets in repair from 36% to 12% in the first three months by developing innovative repair plans for equipment under repair with high aging, challenging the status quo, empowering and shifting the mindset of repair and maintenance supervisors.

- Taking this role on from a service quality focused position, managed to close 2019 with 98% operating efficiency in Saudi Arabia, highest efficiency in 5 years.

• Responsible for service quality, reliability, competency and technical training for Saudi Arabia and Bahrain.
• Achieved 61% YoY reduction in trips for LWD failures and 75% reduction in trips for Motor failures through careful analysis of technical and human factors with implementation of corrective actions to processes and technical procedures.
• Promoted transparency, competency and knowledge sharing as key factors for service quality improvement.
• Leading failure investigations for M/LWD, Motor and RSS services.
• Conduct advanced tool diagnostics analysis and accelerated life tests to conclude tool failures to component level.
• Proficient in analysis of drilling mechanics logs, shocks & vibration logs, tool diagnostic memory records for root cause analysis.
• Specialized in service quality and reliability improvement through stringent condition-based maintenance, preventive maintenance and environmental stress screening programs while maintaining control on R&M cost.
• Apply FMEA, PFMEA, DOE, QFD methodologies for reliability and quality improvement.
• Utilize Weibull statistical analysis for PM/CBM improvement. Implement Arrhenius and Reliability growth methodologies in the development of accelerated life tests.
• Utilize TapRoot failure analysis to identify causal factors and root causes and develop S.M.A.R.T action plans for each failure to prevent recurrence.
• Provide management with KPIs, operational efficiency and overall performance profile.
• Prepare quarterly service quality review (SQR) presentations for Aramco Drilling SQR and present Aramco monthly RDD service quality review for M/LWD incidents.
• Manage a reliability database, perform MTBF studies and life-cycle analysis.
• Modify quality processes and create new processes based on failure investigation outcomes.
• Liaise with Engineering, Manufacturing and R&D for design modifications and enhancements based on failure rates and modes.

• Supported Saudi LWD field operations, repair and maintenance and reliability.

• Troubleshot and investigated field problems.

• Prepared client reports for LWD field failures.

• Reviewed and QC'd field data.

• Provided on-site field support for high profile LWD jobs.

• Issued and reviewed lesson learns, local procedures and technical documentation.

• Acted as global advisor for HPHT operations.

• Wrote technical and operational procedures for HPHT operations.

• Global product launch engineer for Weatherford’s 200 ᵒC HeatWave Extreme (HEX) service line. Launched product successfully in gulf of Thailand, drilled 11 wells with zero downhole failures. Trained local engineers and shop technicians.

• Prepared weekly global activity reports and presented to global management.

• Acted as SME for legacy M/LWD technology (MWD, Neutron-Density, Resistivity and Pressure).

• Provided technical support to global LWD operations with downhole tools troubleshooting, LWD log data quality and failure analysis.

• Liaised with Sustaining Engineering, R&D and Software Developers during the development of new products and provided feedback reports from field trials.

• Assisted with client presentations of new products.

• Assisted global repair and maintenance with setting and adjusting global and local preventive maintenance programs for new and legacy products based on field trials and failure rates.

• Ran all types of LWD services (Directional, Gamma Ray, Resistivity, Neutron & Density, Vibration, Shockwave Sonic, CrossWave Sonic, SpectralWave Gamma Ray, Borehole and Annulus Pressure).

• Worked in UAE, Oman, Saudi, Libya, Ethiopia, Iraq, Bangladesh, Thailand and USA.

• Experience with Positive Mud Pulse Telemetry and Electromagnetic Telemetry.

• Vast knowledge in LWD Tripple Combo logs, Sonic logs, Azimuthal Gamma Ray and Azimuthal Density.

• Offshore & Onshore operations experience.