Isadora Silva

Makeup Artist & Personal Assistant

I have experience working as a makeup artist, providing personalized beauty services tailored to each client’s preferences and occasions. I developed strong attention to detail, creativity, and the ability to enhance natural features while ensuring client satisfaction.

In addition, I worked as a personal assistant, where I was responsible for managing schedules, organizing daily tasks, handling communications, and supporting day-to-day operations. I also accompanied my client on business trips and international meetings, ensuring her beauty routine was maintained at all times and adapting services to different environments and schedules.

As a Beauty Salon Manager, I was responsible for overseeing the daily operations of the salon, ensuring a high standard of customer service and overall client satisfaction. My role included managing staff schedules, supervising team performance, and providing ongoing support and training to employees.

I handled client relations, resolved complaints, and ensured a welcoming and professional environment. I was also in charge of inventory control, ordering products, and maintaining supplier relationships.

Additionally, I managed appointments, optimized workflow efficiency, and supported marketing efforts to attract and retain clients. I monitored financial performance, including daily revenue, expenses, and sales targets, ensuring the business operated efficiently and profitably.

I was responsible for supporting the full employee lifecycle, from recruitment to offboarding. I managed job postings, screened candidates, conducted initial interviews, and coordinated the hiring process to ensure the selection of qualified professionals aligned with company needs.

I handled employee onboarding, ensuring a smooth integration into the company, and provided ongoing support regarding HR policies, procedures, and workplace concerns. I maintained accurate employee records and ensured compliance with labor laws and internal regulations.

Additionally, I assisted in performance management processes, supported employee engagement initiatives, and helped resolve conflicts in a professional and confidential manner. I also collaborated with management to improve organizational culture and optimize workforce efficiency.


Sales & Marketing Support Experience

I also gained experience in the company’s sales department, where I actively supported marketing initiatives to boost the performance of selected products within the store. I assisted in promoting items to clients, enhancing customer engagement and driving sales results. Additionally, I was responsible for coordinating and finalizing orders with suppliers, ensuring high-quality standards and timely product delivery. Throughout this role, I consistently prioritized excellent customer service, maintaining a proactive approach and ensuring efficient and effective follow-up with clients.