it support
Maslaha Computers
Total years of experience :8 years, 3 Months
•Provided technical support and troubleshooting for hardware and software issues
• Created and maintained documentation for IT processes, procedures, and troubleshooting guides.
• Assisted users with setting up and configuring email accounts, printers, and other peripheral devices.
• Installed and configured operating systems, software applications, and network devices.
• Performed regular system maintenance, including updates, patches, and backups.
•Installed and configured computer hardware, software, and peripherals.
• Performed troubleshooting and resolved technical issues for end users.
• Managed and maintained network infrastructure, including routers, switches, and firewalls.
• Conducted regular system backups and ensured data integrity and security.
• Provided technical support and training to end users on software applications and systems
•Entered data accurately and efficiently into various systems and databases.
• Performed quality checks to ensure data integrity and consistency.
• Collaborated with team members to streamline data entry processes and improve efficiency
•Maintained confidentiality and security of sensitive information.
• Used software tools such as Excel, Word, and Google Sheets to enter data
• Resolved discrepancies and errors in data entry processes.