Operations Director
Impassion Consulting
Total years of experience :20 years, 0 Months
OPERATIONS DIRECTOR
1. Duties and Responsibilities
The Operations Director supports the work of the company's Managing Partner focusing on the establishment and optimization of day-to-day operations in the company. All internal departments responsible for delivering operations-related services report to the Operations Director. These include:
• Finance
• HR
• Admin + Support
• Logistics
• IT
Strategy, Vision, and Leadership on Operations-Realted Issues
• Advise the president and other key members of senior management on financial planning budgeting, cash flow, investment priorities, and policy matters.
• Contribute to the development of Impassion Afghanistan’s strategic goals and objectives as well as the overall management of the organization
• Maintain continuous lines of communication, keeping the Managing Partner informed of all critical issues.
• Represent the organization and serve as management liaison externally, as necessary, particularly in banking, lease negotiations, and to external auditors
• Produce and implement an internal company scorecard metric throughout the organization to track organizational strategic goals
• Establish operational processes/ process improvement
• Set operational and / or performance goals for each department which are aggressive, achievable and tied to long-term goals
• Establish and monitor performance reporting systems
• Monitor department as well as overall company performance against performance goals to ensure that progress is being made
• Ensure activities comply with organizational requirements for quality
management, legal stipulations, and general duty of care.
Finance
• Plan, coordinate, and execute company-wide as well as program specific budgeting processes
• Oversee, direct, and organize the work of the finance team
• Design finance policies and oversee running of finance department, including daily, weekly, and monthly operations as well as any finance staff
• Develop an accounting system that provides the organization with quick access to financial information and enables strategic budgeting
• Ensure financial compliance with donor and client regulations, as well as relevant tax authorities (including both Afghan and U.S. tax laws)
HR
• Maintain, periodically review, update, and implement Impassion Afghanistan Employee Policies
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Ensure staff members receive timely and appropriate training and development.
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
• Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
• Upgrade human resources functions including: training, development, compensation and benefits, employee relations, performance evaluation, recruiting, and on-boarding of new staff
Admin + Support
• Design system for company documents filing, both online and offline
• Design accountability system for company equipment loans
• Manage any administrative staff, including support staff and support staff policies. This includes all drivers, guards, and cleaners.
• Improve administrative and operational accounting services such as treasury management, online and paper-based document management, payroll, accounts payable, and purchasing.
• Analyze the current technology infrastructure and scope out the next level of information technology and financial systems that support the growth of specific programs and the organization overall
Duties and Responsibilities
Accounting management
Financial management including liquidity, auditing and tax issues.
Management of Sub-grantees
Budgeting and variance analysis of financial reports and provide feedback.
Staff management, capacity building and staff training of local staff.
Handle ministry of finance and ministry of economy matters i.e. tax and financial reports
- Overall responsible for financial management including sub-grantees
- Overall responsible to build financial management system in HNTPO.
- Improve the general financial management obligations and controls to meet MOF and Donors standards and norms, and strive to prepare HNTPO financial and audit staff in meeting those targets.
- Support formulation of Strategy to minimize impact of new fiscal year fund flow delays.
- Review financial reports and provide feedback to management.
- To lead staff, check and monitor their performance and provide trainings.
- Monitor and lead sub-grantees and provide/arrange trainings in financial management.
- Review HNTPO and sub-grantees financial reports incompliance of contracts.
- Manage liquidity and cash flow matters.
- Responsible for in-time reports submission to donors, HQ and management.
- Participate in budget preparation process for HNTPO annually and project’s periodically.
- Participate in proposal selection for sub-grantees
With consultation of Country Director and HQ situated in USA, overall responsible to run the organization in efficient and cost effective manners. Autonomously lead office departments i.e. finances, HR, Administration, Logistic, programs and Security matters. Support and lead program managers to achieve the targets on timely manners and required by donors. Develop business plan and set targets for staff and organization and design work plan to achieve the targets on timely manners. To present the organization on different forum and meet stack holder for prospective development and business growth.
- Responsible to implement the vision/mission expressed by the board of directors into practical decisions.
- Accountable to the board of directors and the donors for financial and operational management.
- Responsible for the development of an Afghan Microfinance institution providing financial services to poor rural communities.
- The CEO translates the vision into practical and achievable goals, business plans and action plans.
- Clear leadership and direction to the organization, implementing the business and action plans and achieving them.
- Direct and control the operations of the institution, and shall coordinate and supervise the activities of its various provinces and branches, in accordance with the policies, approved business plans and instructions of the Board of Directors
- Accountable for the transparency in internal and external communication of achievements, accounting documents and financial statements.
Represent the institution in an official capacity as well as in civic, social and community-oriented activities that promote goodwill for the institution especially with donors, banks, government representatives and any other relevant stakeholders
- In charge of reporting to the board of directors and donors about the performance and development of the institution especially by submitting to the Board of Directors periodically quality reports on the performance, financial condition, and general affairs of the institution;
Finance and Administration Manager
Make sure that Sunduq has the financial resources to achieve its mission
Provide leadership to take the organization forward.
Responsible for the organization financial sustainability
Set and recommends for higher approval the policies and procedures in the following areas
Management of Assets and liabilities.
Accounting, Financial Management and Budgeting.
Administration in accordance of the policies and procedures.
• Responsible for finance and administration section in HQ and through provincial manager at provincial level offices.
• In the absence of CEO carry out all activities of the organization as a Deputy CEO
• Monitoring of subcontractor and Provide guidance regarding reports, invoices, policies etc.
• To ensure timely submission of all periodic financial reporting in accordance with the donor agreements
• Responsible for all government tax reporting on timely basis.
• To make sure proper accounting for all funds received and disbursed are covered by GAAP and Afghanistan law, rules, regulations and charged to respective projects and donors.
• To prepare, quarterly and annual plans, budgets, Budget Variance, Reports for CEO, Board of directors, investors and financial institutions.
• To manage the relationship with donors, investors and financial community at large.
• Reporting, calculation and analysis of ratio and portfolio management of the organization.
• Reporting to the donors, board of director, investors, Government and other authorities as appropriate on the present and planned financial situation of organization. I.e. income statement, balance sheet, cash flow, BVA, etc.
• To establish cash and liquidity management principles and ensure proper segregation of compulsory savings
• In cooperation with the credit and operations manager, to ensure preparation of annual plans, quarterly and monthly plans.
• Follow Procurement procedures, financial reporting per donor(s) requirements
• In-charge of the Organization’s premises and equipment’s management, directly for the HQ and through branch managers at field offices.
• With the coordination of internal auditor to conduct special investigation of problematic areas and review such report for implementation and to take remedial action
Overall responsible for office management. Financial management, Tax matters, Corporate matters, Production Reconciliation and costing, Inventory, pricing, Budgeting, different analysis, business planning and business development.