Hostel Supervisor
DUBAI MEDICAL COLLEGE FOR GIRLS
Total des années d'expérience :23 years, 0 Mois
• Oversee day-to-day hostel operations, ensuring a safe and supportive living and learning environment.
• Answering phone calls, respond to diferent work related queries.
• Provide administrative support to the institution.
• Handle parent inquiries promptly and professionally via email and phone.
• Allocate rooms by policies, fostering a healthy community atmosphere.
• Organize weekend activities in collaboration with staf to enhance student engagement.
• Support students adjustment to hostel and university life through informative programs.
• Supervise student movements and maintain updated records.
• Coordinate internal and external communications.
• Managed daily operations, ensuring employee productivity and process eficiency.
• Cultivated a positive work environment and liaised with upper management to address organizational needs.
• Developed relationships with customers and airport representatives, maintaining service level agreements.
• Led and motivated the Passenger Services Team to deliver excellent customer service consistently.
• Identified opportunities for business improvement and operational eficiency enhancements.
اشراف عام علي مواقع خدمات الركاب من الكاونتر ومنطقه العفش وصالة الوصول وتسجيل الطائرات ومتابعة الرسائل عبر السيستم
• Supervised the Passenger Services Team, ensuring high standards of customer service.
• Established and maintained productive relationships with customers and airport representatives.
• Monitored operational plans and ensured compliance with regulatory requirements.
• Implemented company Health & Safety policies.