islam abdelaziz, Store operation Director

islam abdelaziz

Store operation Director

Musk mee trading LLC

Location
United Arab Emirates
Education
Bachelor's degree, law
Experience
15 years, 7 Months

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Work Experience

Total years of experience :15 years, 7 Months

Store operation Director at Musk mee trading LLC
  • United Arab Emirates - Dubai
  • My current job since June 2022

متاح للعمل مع تأشيرة صالحة حتى أغسطس 2024 ، وخطاب لا مانع من العمل .
خبرة في الأدوار القيادية داخل فريق فاخر وكبير.
خبير في المنتجات الفاخرة والساعات والإكسسوارات والهدايا والعطور ومستحضرات التجميل والمجوهرات وماركات الأزياء.

Store operations Manager at Raneen Company
  • Egypt - Cairo
  • February 2019 to May 2022

Worked as Store manager at Raneen Company, Egypt Responsible for all operations of the store and coach sales team to deliver excellent customer service. Handling all departments, Home furnishing, furniture, cloths, bedding, house hold, electronics, kids, gifts, footwear, home decor, accessories, etc.

Shop Manager at Saudi French Co
  • Saudi Arabia - Riyadh
  • July 2017 to October 2018

Responsible for all operations of the store and coach sales team to deliver excellent customer service.
Coach and guide employees to develop their skills, assessing the sales staff as part of the annual
evaluation process.
Handling all departments and luxury brands in duty free including fashion, Cosmetics, Perfumes,
Sunglasses, jewelries, Watches, accessories, personal care, Souvenirs, Electronics, Mobiles, dates, Confectionary.
Oversees and monitors the inventory management in the store, ensure accurate stock merchandise and
management within the store.
Monitors and handles customer complaints and take corrective action in line with policy.

Shop Manager at Lifestyle
  • United Arab Emirates
  • June 2012 to October 2016

at Center Point in Landmark Arabia Co, Saudi Arabia
Responsible for over 17 departments in the store including Home décor, home furnishing, bedding,
lightning, accessories, fashion bags, home fragrance, cosmetics, etc.

Assistant Store Manager at Al.Musbah International Company
  • Saudi Arabia
  • August 2006 to February 2011

Education

Bachelor's degree, law
  • at Cairo University
  • May 2004

, Faculty of Law –

Specialties & Skills

Customer Relations
Problem Solving
Lead Optimization
Customer Service
Team Management
accounting
FASHION
COACHING
CUSTOMER SERVICE
ELECTRONICS
INVENTORY MANAGEMENT
MONITORS
COMPUTER HARDWARE
ENGLISH
operation
planning
problem solving
marketing
negotiation
merchandising
marketing strategy
marketing management
marketing mix
execution skills
marketing communications
market research
team management
store management
rate negotiation
supply chain management
operations management
retail design
sales coordination
merchandising strategies
digital marketing
key account management
local store marketing
purchasing
new store development
people management

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Customer service diploma (Training)
Training Institute:
Candian Center for human development in Cairo
Date Attended:
February 2011
Sales Diploma (Training)
Training Institute:
Candian Center for human development in Cairo
Date Attended:
October 2010
Digital -marketing (Certificate)
Date Attended:
June 2020
Digital -marketing (Certificate)
Date Attended:
June 2020

Hobbies

  • Traveling, Shopping, swimming, reading books.