islam abukila

Achieving my double target easily and professionally (top seller every month) achieved with more than 200 %
•Handling du event and openings roadshow (Abu Dhabi intercontinental. Alzoorah. jitex)
•build a healthy culture of employee engagement and ultimately lead to engaged customers
•Achieve personal and sales team targets set by the Sales Manager customer service appreciation by social media and vice president certificate
•professional customer approaching and closing the deals
•Handling government sector (police. Army homat al watan. Dewa. fewa) and enterprise company’s
Awards: 1. Best retail sales executive owned.2.top seller northern emirates. 3. achieved more than 50% shop target
4.best performance q2 2015.

Provide prompt, courteous and efficient service to all Guests through personalized service from arrival till departure.
•Give guest warm welcome to make them feel expected and welcome
•Maintain and up to date knowledge of hotel information and local services any allied information to respond to guest quires.
•Accurately administer Front desk cashiering standards and comply with laid down systems, policies and procedures.
•Process accounts from check in to check out, ensuring postings of all incidental charges using computerized Front Office systems.
•Handling in-house VIP’S and regular guests, dealing with guest's complaints and handling difficult situation

el masreya motors showroom responsible for gaining business from new and existing customers by maximizing sales opportunities from showroom, telephone & traffic referrals and promoting the full range of vehicles and products. Achieved targets with more than 150 %.
•Selling both new and used cars as well as finance and related products to clients.
•Marketing and promoting vehicle add-ons such as Finance and Insurance Protection.
•Demonstrating vehicles to clients, explaining their features and going for test drives.
•Meeting customers face to face and holding sales discussions about cars with them.
•Representing the company at trade exhibitions, events, shows and demonstrations.
•Negotiating the terms and conditions of a sales agreement with prospective clients.
•Preparing sold vehicles for customer delivery by having them serviced & cleaned up.
•Obtaining and verifying proper identification from customers prior to a test drive.
•Liaising with the showroom body-shop to ensure that vehicle repairs are done ASAP.
•Getting involved in various company-wide advertising and promotional activities.
•Explaining car finance options to customers in a clear and understandable manner