Islam Amer, Senior supply chain planning manager

Islam Amer

Senior supply chain planning manager

Pepsi Cola Dubai

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, MSc. in logistics & supply chain management
Expérience
21 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 4 Mois

Senior supply chain planning manager à Pepsi Cola Dubai
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2018

 Oversaw End to End supply chain planning processes includes demand management, inventory of raw material and finished goods, production, and supply planning.

 Led SAP APO processes optimization of both demand planning DP and supply network planning SNP modules resulted significant internal planning improvement across the entire supply chain.

 Accomplished a feasibility of supply chain planning APO upgrade to integrated business planning IBP, led cross-functional initiative to adopt executive sales and operations planning S&OP process, drove a projected ROI worth AED 1.6 Million annually.

 Oversaw orders’ management and delivery of presell business that represents 60% of local DRC business, led process transformation from static routing to dynamic routing and manual planning to automated planning and digital routing resulted 50% reduction in planning headcount and 12% reduction in fleet cost.

 Enhanced customer service level and orders’ fulfillment rate from 88% to 97%, assured customer satisfaction via annual satisfaction surveys.

 Reduced Order-To-Invoice OTI process cycle time significantly affecting delivery lead time as well as fulfillment rate.

 Created and implemented seamless communication program between sales, logistics and other supportive function “ON-Track” ensuring continuity and enhancement of customer satisfaction.

 Developed, built, and managed a best-in-class team of +200 employees through active selection, hiring, training, evaluation, and disciplinary processes.

 Ensured the product availability at the right quality, quantity, place, and time to meet sales and marketing demand.

 Coordinated cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.

 Planed for the planning budget and ensured that AOP plans are fully implemented.

 Developed demand forecasts at multiple levels of aggregation for multiple time horizons as part of a demand planning function.

 Ensure proper utilization of company resources via efficient management of fleet system consists of 55 trucks, 13 trailers.

 Monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timescales.

Regional warehouse manager à Pepsi Cola Dubai
  • Émirats Arabes Unis - Dubaï
  • mai 2014 à juin 2018

 Managed the warehousing and outbound logistics activities of Sharjah, Ras Al Khima and Fujairah warehouses.

 Developed, built, and managed a best-in-class team of +90 employees through active selection, hiring, training, evaluation, and disciplinary processes.

 Oversaw all GSDP warehousing and distribution activities associated with the receipt, handling, put away, picking, loading and transportation of finished goods across supply chain network.

 Coordinated with QC and production departments to implement the best practices as per Pepsi International standards as well as general authorities.

 Set, reviewed, and analyzed warehouse and logistics performance measures (KPIs) as well as operation’s daily reports.

 Managed the efficient distribution from and to all warehouses maintaining sufficient buffer stocks and optimum coverage days.

 Set warehouses expansion and development plans and supported department Annual Operating Plan.

 Assured and implemented the world class quality, hygiene and safety standards at all warehouses.

 Ensured consistently that all warehouse activities are conducted under the fullest adherence to the quality management system and procedures of PI GS&DP, ISO9001 and HACCP.

 Arranged and assured that repacking is done from time to time in coordination with production to ensure timely disposal of plant waste on regular basis.

Warehouse manager à Pepsi Cola Dubai
  • Émirats Arabes Unis - Dubaï
  • mars 2011 à avril 2014

 Managed warehousing and distribution activities at Al Quoz warehouse serving local traditional trade and export businesses.

 Oversaw all warehousing and distribution activities associated with the receipt, handling, put away, picking, loading and transportation of finished goods.

 Ensured proper picking and loading along with accurate system transactions.

 Controlled strictly the warehouse shrinkage and the warehouse breakage.

 Monitored forklift travelling hours and ensured efficient layout and motion plan.

 Monitored diesel consumed by forklifts and apply an efficient cost elimination programs.

 Led creation and effective execution of annual savings plan to reduce supply chain costs year-over-year and reported monthly progress.

 Coordinated with IT department to customize the required reports or dashboards.

 Monitored and tracked the movement of promotions on daily basis and generated consolidated reports.

 Communicated safe working procedures to each employee.

 Understood and supported DRC health and safety policy as per GS&DP, ISO 9001 and HACCP.

Supply Chain Manager à Arabian Millennium Trading
  • Émirats Arabes Unis - Dubaï
  • novembre 2010 à février 2011

 Managed End-To-End supply chain processes across organization network consisting of four medical showrooms, two warehouses and central distribution center.

 Led a team of Twenty-five employees; delegated the workload to ensure productivity and efficiency is maximized.

 Provided direction for the development of adequate policies and processes for the Supply Chain functions to maintain efficient operational excellence to achieve strategic goals.

 Ensured compliance with all federal governmental, institutions and partners’ regulatory requirements.

 Planed and managed departmental activities in accordance with agreed budgets and timescales.

 Oversaw shipments’ clearing and freight forwarding, and technically liaise with general authorities such as MOH, DHA, and Dubai Municipality.

 Ensured safeguarding in-hand stock and maintenance of warehouse assets in addition to safe disposal of expired goods.

 Ensured that materials and equipment movement is conducted in line with the safe Lifting & handling procedure as included in the Health and Safety Rules.

 Ensured that the showrooms and warehouses’ operations comply with the regulations of the MOH, DHA, and Dubai Municipality.

 Recommended and implemented policies and procedures for warehouse and Inventory Control and ensured they are consistent with business objectives and industry best practices.

Warehouse manager à Al-Zahrawi Medical Group
  • Émirats Arabes Unis - Dubaï
  • décembre 2005 à octobre 2010

 Managed warehousing, distribution, custom clearing and forwarding of medical, laboratory and pharmaceutical sectors of Al Zahrawi group across UAE.

 Developed, integrated, and Monitored the warehouse management plan; expansion plan, annual budget, cycle counting plan, staff training and development plan.

 Managed warehouse activities include goods receiving & GRN preparation, inventory management, picking process, delivery, and transportation to the customers.

 Ensured that the warehouse and distribution operations comply with the regulations of the MOH, DHA, civil defense and Municipality.

 Oversaw shipments clearing, applying for all needed requirements of the general authorities to be implemented.

 Followed good storage and distribution practice via ensuring all health, safety procedures and regulations are assured.

 Provided senior management with different kinds of stock reports and cooperate with inter departmental team.

 Monitored the process of delivery to ensure the supply to be done efficiently on time.

 Met and exceeded service requirements and performing statistical analysis on cost effective routings & distribution methods.

 Set, reviewed, and analyzed warehousing and logistics key performance standards and KPI’s and align organization.

 Evaluated the work performance of all members; provide staff the necessary training on the software and other business skills as well.

 Ensured proper filling and archiving of the warehouse documents.

Pharmacist in-charge and Warehouse manager à Ministry of Health Medical Stores
  • Egypte - Kafr el-Cheik
  • mars 2003 à septembre 2005

 Managed Ministry of Health central medical stores in Kafr El Shiekh includes three warehouses holding syrups, suppository, and cosmetics finished products.

 Engaged with PTC (Pharmacy and Therapeutic Committee), responsible for demand and inventory planning.

 Oversaw all warehousing and distribution activities associated with the receipt, handling, put away, picking, and loading of medicines.

 Ensured safeguarding in-hand stock and maintenance of warehouse assets in addition to safe disposal of expired goods.

 Ensured effectiveness and timeliness of stock handling and storage activities.

 Proper follow-up for availability of medicines and checking the expiry dates.

 Prepared the monthly reports that determines the dispensed and remaining medicines.

 Safeguard the warehouse documents and proper filling and archiving.

Medical representative à Novartis Pharma
  • Egypte - Kafr el-Cheik
  • janvier 2004 à février 2005

 In-charge of sales promotion of NSAID line (Voltaren, Kataflam, Katafast and Sirdalud).

 Arrange a regular seminars and presentations for the physicians and other health staff in the hospitals.

 Liaising with distributors and wholesalers to ensure a smooth distribution of medicines.

 Ensure highest level of customer satisfaction by maintaining effective communication and following up.

 Providing the scientific office with visits/feedback reports.

 Drove the advanced sales monthly plan based on the market analysis.

Medical representative à Himalaya Drug Company
  • Egypte - Kafr el-Cheik
  • novembre 2002 à décembre 2003

 In-charge of sales promoting the line of Liv25, Cystone, Speman and Tentix fort.

 Conduct a regular seminars and presentations for the physicians and other health staff in the hospitals.

 Liaising with distributors and wholesalers to ensure a smooth distribution of medicines.

 Ensure highest level of customer satisfaction by maintaining effective communication and following up.

 Providing the scientific office with visits and feedback reports.

Éducation

Master, MSc. in logistics & supply chain management
  • à Heriot Watt University
  • juin 2016
Baccalauréat, Bachelor of Pharmaceutical Science
  • à Tanta University
  • juin 2002

Specialties & Skills

Warehouse Management
Feedback
Transportation
CUSTOMER SATISFACTION
INVENTORY MANAGEMENT
MATERIALS MANAGEMENT
STRATEGIC PLANNING
PROBLEM SOLVING
SALES & OPERATION PLANNING
QUALITY MANAGEMENT
SUPPLY CHAIN MANAGEMENT
DELIVERY MANAGEMENT
CRITICAL THINKING

Langues

Arabe
Expert
Anglais
Expert