Senior Account Manager
GROUPON Middle East
مجموع سنوات الخبرة :14 years, 9 أشهر
• Starting from February 2014, I became fully responsible for establishing the business in Sharjah and delivering GROUPON concepts to the business there.
• Succeeded in singing 25 contracts with different sectors within the first month of opening the business in Sharjah.
• Drive business development by building key accounts as well as maintaining current ones.
• Perform consultative selling and formulate the best package to best feature partners in Groupon.
• Effectively present Groupon and its concept to key decision-makers, i.e. Business Owners, Managing Directors, Marketing Directors and Finance Managers.
• Strategically position the product by highlighting the profile with, which both companies could mutually benefit.
• Comprehensively explain the contract terms and conditions to the partner before the contract is signed.
• Prepare and submit proper proposals to decision-makers.
• Prepare, follows up and logs contracts of closed deals.
• Achieve sales target against a set gross profit target.
• Log closed contracts in a CRM program for approval by the Team Manager.
• Coordinate and consult with Partnership Management team in creating the feature to best present the Partner.
• Apply core competencies to resolve complex problems not covered by existing procedures and work with less supervision.
• Constantly report to the Team Manager to coordinate plan of action.
• Effective usage of computer systems such as CRM solution program Salesforce and Microsoft Office to facilitate reports i.e. Plan of Action, Sales Reports and Post-Marketing Reports.
• Prospecting and cold calling potential clients.
• Maintaining customer relationships through excellent customer service as well as meeting all clients needs appropriate to their business.
• Meeting monthly quotas as assigned.
• Responsibility of getting new businesses and contracts for the company.
• Responsible for all the Marketing work in-order to increase the branding of the company& its services.
• Adding & dividing the clients into segments among the team
• Recruit, hire and provide full training to the new employees joining the Etisalat campaign.
• Responsible for the work flow of all 10 trucks and 30 cars for the Etisalat road show.
• Responsible for the performance reports and appraisals for Account Executives.
• Responsible for all the work of the campaign in the production house (BTL)
• Provide timely feedback to senior management regarding performance.
• Implementing new ideas and marketing strategies for elite magazine. (TTL)
• Control expenses to meet budget guidelines.
• Analyze consumer data to identify key behaviors and segmentation.
• Work closely with both account handlers and creative department to stretch thinking and delivery.
• Help in Research, plan and implement campaigns to support the brand.
• Liaise and manage relevant internal parties such as sales, product/brand management.
• Liaise with external agencies; ensure project requests are dealt with in a timely and efficient manner.
• Working on increasing the data base of the company.
• Responsible for simplifying the new plans for the team members after setting the presentation with my direct manager
• Ranked as one of the top three best performances.
• Appreciate importance of legal and regulatory frameworks
•• Assist team members with daily marketing tasks and coordinate marketing projects and activities.
• Track competitor's activity by being up to date with market changes.
• Upload marketing material to online libraries, internet groups and social media sites.
• Reviewing the efficiency and effectiveness of service delivery.
• Support the in-house marketing and design team by coordinating and collating content for various collaterals.
• Produce additional marketing communications such as flyers, brochures and exhibition-related projects.
• Received the best seller in Egypt for HTC project