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اسلام عيد محمد , Operations, Quality & Data Analyst

اسلام عيد محمد

Operations, Quality & Data Analyst·Inshaa Engineering Industrics

Egypt

Bachelor's degree, law

Work experience

Total years of experience: 13 years, 6 months

Operations, Quality & Data Analyst

August 2025 - Present

Inshaa Engineering Industrics

Cairo, Egypt

August 2025 - Present

Built Power BI dashboards for tracking KPls across operations and quality departments.
Analyzed production and quality datasets to identify performance gaps and trends
Improved reporting accuracy by structuring and automating Excel based reports.
Supported cross-functional teams (Operations & Quality) with data-driven insights.
Company industry:
Mechanical Engineering

Telecommunications Technical Support & Operations Specialist

January 2023 - August 2025

Telecom Egypt

Cairo, Egypt

January 2023 - August 2025

Managed end-to-cnd installation operations (OM Installation) ensuring timely service activation.
Resolved technical issues and provided remote troubleshooting support.
Maintained accurate operational cords and updated internal tracking systems.
Improved service workflow efficiency through coordination between tea ms.
Company industry:
Telecommunications

Lawyer

January 2020 - January 2023

Private Law Firm:

Cairo, Egypt

January 2020 - January 2023

• Managed digital and physical archiving of legal documents for efficient data
retrieval.
• Drafted contracts and legal memos with high attention to detail and data accuracy.
• Handled administrative and judicial procedures with governmental authorities.
Company industry:
Law Firm
Job role:
Legal

Mechanical Maintenance & Workshop Supervisor

January 2013 - January 2023

Caterpillar Service Centers

Fayoum, Egypt

January 2013 - January 2023

Supervised mechanical workshop operations and daily workflow:
Managed preventive and corrective maintenance activitis for equipment.
Assigned tasks to technicians and monitored work progress
Ensured proper execution of maintenance procedures and safety standards.
Followed up on machine issues and coordinated repairs
• Leda team to achieve 98% equipment uptime in a high-demand environment.
Company industry:
Mechanical Engineering
Job role:
Maintenance, Repair, and Technician

Education

Beni-Suef University

January 2023

January 2023

Bachelor's degree, law

Egypt

GPA (rating): Good

GPA (rating): Good

Beni-Suef University

January 2023

January 2023

Bachelor's degree, محامي

Egypt

GPA (rating): Good

GPA (rating): Good

Beni-Suef University

January 2023

January 2023

Bachelor's degree, Business And Law

Egypt

GPA (rating): Good

GPA (rating): Good

Beni-Sucf University

January 2023

January 2023

Bachelor's degree, محامي

Egypt

Skills

Soft skill

Expert

It

Intermediate

Word

Intermediate

القياده

Expert

ARCHIVES

Intermediate

COMPUTER SYSTEMS

Intermediate

DATA ANALYSIS

Intermediate

DATA ENTRY

Intermediate

DATA INTEGRITY

Intermediate

DIGITAL TRANSFORMATION

Intermediate

MICROSOFT EXCEL

Intermediate

OPERATIONS

Intermediate

PRODUCTION PLANNING

Intermediate

QUALITY ASSURANCE

Intermediate

BUSINESS INTELLIGENCE

Intermediate

CONSTRUCTION

Intermediate

CONSUMER BEHAVIOUR

Intermediate

DASHBOARD

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

KPI REPORTING

Intermediate

QUALITY MONITORING

Intermediate

Languages

English

Expert

Arabic

Beginner

Training and Certifications

Certifications
Development Program Certification
English Language
Soft Skills & Communication Certificate.
Internet Skills Certificate.
Microsoft Office (Excel, Word, PowerPoint).
Digital Transformation Certificate.

Hobbies and interests

Reading about Data Trends, Playing Chess, and Self-learning new Tech tools

Obtained a certified Digital Transformation Certificate. ​Successfully managed operations and data workflows in previous roles. ​Recognized for high accuracy in data entry and reporting.