Islam Gaduallah, Insurance Executive Manager

Islam Gaduallah

Insurance Executive Manager

Chubb Life

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Educational Technology
Expérience
13 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 2 Mois

Insurance Executive Manager à Chubb Life
  • Egypte - Le Caire
  • mai 2016 à décembre 2017

Encouraged life goals and worked with agents on a one on one basis
Seek out new clients and develop client by networking to find new customers and
generate lists of prospective clients.
Interview, hire and train new staff for team support and coach newly appointed
agents.
Managed team of 2 sales managers and their agent team.

Insurance Sales Manager à Metlife Alico
  • Liban - Beyrouth
  • mars 2015 à avril 2016

Developed and implemented successful sales strategies that led to the team
exceeding sales goals on a monthly basis.
Cultivated a staff of insurance agents into a group of Regional Business Conference
professionals
Successfully led the sales team through company changes while maintaining the
productivity of the team. Interfaced with senior management to better understand
critical objectives and made recommendations when appropriate.
Awarded a Two Diamond Leadership award for my work on developing the new
sales team.

Business Banking Relationship à Citi Bank
  • Émirats Arabes Unis - Dubaï
  • avril 2012 à février 2015

Met and exceeded sales objectives set both at branch level and district level.
Evaluated yearly branch personnel performance plans and monitored development
plans.
Sale of banking products to new and current customer that in their best financial
interest.
Consistent top performer; got promoted twice in a year for the outstanding
performance in citi bank.
Assisted with on-boarding of new Relationship Managers to team.

Relationship Banker à HSBC
  • Egypte - Le Caire
  • février 2011 à mars 2012

Consistently exceeded monthly and quarterly sales objectives
Executed operational activities such as international and domestic wires, issuing
debit cards, application of credit cards, and sales of business banking products
including merchant services.
Ranked 2nd in the district in sales acquisition in 2012.

Telesales Customer Service Representative à Etisalat
  • Émirats Arabes Unis - Dubaï
  • juin 2007 à janvier 2011

Customer service to all existing customer and clients.
2008 and 2009 Telesales Representative of the Year (awarded for sales, service, and
relationship excellence).
Received "Rookie of the Year" All-Star Award and Business Leader/Top Performer.

Call Center Customer Service Representative à Ameco Tech - Vodafone
  • Egypte - Le Caire
  • juillet 2002 à janvier 2005

Answered, screened and processed over 200 calls daily using a call management
system and web-based communications.
Improved call management database efficiency by changing and updating contact
information.
Performed quality assurance and reported incidents/errors to Supervisor.

Éducation

Baccalauréat, Educational Technology
  • à Al Azhar Universityof Information Technology
  • septembre 2009

Bachelor's Degree Education Department of Information Technology.

Specialties & Skills

Team Building
Lead Generation
Relationship Building
MS Office tools
Operating Systems
BANKING
COACHING
CUSTOMER RELATIONS
CUSTOMER SERVICE
EXECUTIVE MANAGEMENT
FINANCIAL
INSURANCE
LEADERSHIP

Langues

Arabe
Expert
Anglais
Expert