Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Islam Khalaf, Interactive Voice Response (IVR)

Islam Khalaf

Interactive Voice Response (IVR)·Basharsoft

Egypt

Bachelor's degree, Tourism

Work experience

Total years of experience: 16 years, 7 months

Interactive Voice Response (IVR)

February 2016 - Present

Basharsoft

Cairo, Egypt

February 2016 - Present

Intermediary between companies and job seekers to provide jobs for the various categories of all the provinces within Egypt fit their qualifications and practical experience.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Customer Service and Call Center

Call Center Agent

October 2015 - January 2016

Bee for payment solutions

Cairo, Egypt

October 2015 - January 2016

Respond to customer inquiries and resolve their problems if possible, or send it to the complaints team to be resolved.

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Act As Team Leader

March 2013 - May 2015

Raya Contact Center

Cairo, Egypt

March 2013 - May 2015

My mission was still with the customers whose have a problem till I solved it behind answering to inquiries and helping them to improve the quality of service provider

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Assistant Branch Manager

October 2010 - February 2013

El Nile For Spore Wear

Cairo, Egypt

October 2010 - February 2013

Responsible for the management of the branch of the sales team and the cleanliness of the branch and to achieve the target of daily revenue.

Company industry:
Sales Outsourcing
Job role:
Sales

Casual Waiter

January 2009 - February 2010

Dusit Thani Lake View, Cairo Hotel

Cairo, Egypt

January 2009 - February 2010

Greet customers, present menus, and explain daily specials to customers
Answer questions related to menu items and make recommendations
Take food and beverage orders from customers
Relay food and beverage orders to the kitchen staff
Prepare drinks and food garnishes
Carry trays of food or drinks from the kitchen to the dining tables
Remove dirty dishes and glasses and clean tables after customers finish meals
Prepare itemized checks and hand them to customers and sometimes take payment
Clean and set up dining areas, refill condiments, roll silverware, and stock service areas

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Institute for Tourism Studies

May 2013

May 2013

Bachelor's degree, Tourism

Egypt

Skills

Tourism
Expert
Tourism
Expert
Call Center
Expert
Call Center
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Tourism
Expert
Tourism
Expert
Call Center
Expert
Call Center
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Training
Human Resource Course
Human Resource Course Sponsored By Hayah
English Conversation Course
English Conversation Course Sponsored By Reach out Academy.
Customer Care Course
Customer Care Course Sponsored By Etisalat Misr.
ICDL Course
ICDL Course Sponsored By Cairo University.
English Course
American Conversation Course Sponsored by Berlitz .

Hobbies and interests

Watching movies
making friends
Traveling