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تم إلغاء حظر المستخدم بنجاح
Islam Uddin, IT Support Engineer

Islam Uddin

IT Support Engineer·Saudi Bin Ladin Group,

المملكة العربية السعودية

ماجستير, Computer Science

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 3 أشهر

IT Support Engineer

سبتمبر 2025 - حتى الآن

Saudi Bin Ladin Group,

الرياض، المملكة العربية السعودية

سبتمبر 2025 - حتى الآن

• Provided technical assistance and support for incoming queries and issues.
• Diagnose and troubleshoot hardware, software and network problems.
• Maintain IT infrastructure, including servers, routers, and switches.
• Ensure timely response and resolution of support tickets.
• Document technical issues and solutions for future reference.
• Oversee IT procurement, vendor relations for telecommunications, and hardware/software inventory.
مجال الشركة:
البناء والتشييد
الدور الوظيفي:
تكنولوجيا المعلومات

System Admin

فبراير 2025 - أغسطس 2025

Rukn Al Shamoukh Travels and Tours

الخرج، المملكة العربية السعودية

فبراير 2025 - أغسطس 2025

• Managed IT infrastructure including servers, routers, and switches.
• Provided technical support for hardware, software, network configuration, and databases.
• Maintained system security, data recovery, and troubleshooting operations.
• Coordinated IT vendors and maintained technical documentation.
مجال الشركة:
وكالات السفر
الدور الوظيفي:
تكنولوجيا المعلومات

IT Specialist

فبراير 2022 - ديسمبر 2024

Project Management Unit – Municipal Services Delivery Program,

بيشاور، باكستان

فبراير 2022 - ديسمبر 2024

• Provided technical assistance and support for incoming queries and issues.
• Diagnose and troubleshoot hardware, software and network problems.
• Installed and configure operating systems and applications.
• Maintain IT infrastructure, including servers, routers, and switches.
• Assist in software installations, upgrades, and patches.
• Ensure timely response and resolution of support tickets.
• Document technical issues and solutions for future reference.
مجال الشركة:
الإدارة العامة
الدور الوظيفي:
تكنولوجيا المعلومات

Academic Coordinator - LMS Section

أبريل 2021 - يناير 2022

Sarhad University of Science & Information Technology,

بيشاور، باكستان

أبريل 2021 - يناير 2022

• Delivered IT support, system administration to ensure smooth technical operations.
• Managed LMS platform, user accounts, and academic administrative systems.
• Managed class scheduling, faculty assignments, and midterm/final term date sheets.
• Managed students data and analyze performance metrices.
• Maintained records and documentation in compliance with higher education standards.
• Coordinated between faculty, administration, and engineering teams to align institutional objectives.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي

Academic Coordinator & IT Instructor

أغسطس 2017 - مارس 2021

City University of Science & Information Technology,

بيشاور، باكستان

أغسطس 2017 - مارس 2021

• Delivered IT support, system administration to ensure smooth technical operations.
• Managed MIS/LMS platforms, user accounts, and academic administrative systems.
• Managed class scheduling, faculty assignments, and midterm/final term date sheets.
• Managed students, maintain records and analyze performance metrices.
• Conducted graduate-level teaching, research assistance, and academic support activities.
• Coordinated academic conferences, training sessions, and professional development programs.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Web Developer

أكتوبر 2014 - مارس 2015

Khyber Pakhtunkhwa IT Board,

بيشاور، باكستان

أكتوبر 2014 - مارس 2015

• Built websites using HTML, CSS, JavaScript, PHP, and MySQL.
مجال الشركة:
الإدارة العامة
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

University of Engineering and Technology Peshawar

فبراير 2025

فبراير 2025

ماجستير، Computer Science

باكستان

Theory of Computation, Algorithm Analysis, Research Methodology, Advanced Topics in Artificial Intelligence, Machine Learning and Neural Networks, Information and Communication Security, Semantic Web, Distributed Computing, Software Testing. Research Thesis: Web Security, An Effective Approach for the Detection of Web Based Defacement Attack.
عرض المرفق

University of Peshawar

مايو 2015

مايو 2015

بكالوريوس، Computer Science

باكستان

Skills

System Administration
Expert
System Administration
Expert
Network Infrastructure
Expert
Network Infrastructure
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Web Development
Expert
Web Development
Expert
Cyber Security
Expert
Cyber Security
Expert
Content Writing
Intermediate
Content Writing
Intermediate
Inventory Management
Intermediate
Inventory Management
Intermediate
System Administration
Expert
System Administration
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Administration Management and Coordination
Expert
Administration Management and Coordination
Expert
Web Development
Intermediate
Web Development
Intermediate
Writing and Reporting
Expert
Writing and Reporting
Expert
Front end Development
Intermediate
Front end Development
Intermediate
PHP
Intermediate
PHP
Intermediate
Documentation
Expert
Documentation
Expert
Communication and Negotiation
Expert
Communication and Negotiation
Expert
JavaScript
Beginner
JavaScript
Beginner
Backend
Intermediate
Backend
Intermediate
Education
Expert
Education
Expert
Data Entry
Expert
Data Entry
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Problem Solving
Expert
Problem Solving
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Installation
Expert
Installation
Expert
Technical Support
Expert
Technical Support
Expert
Science
Expert
Science
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Project Management
Beginner
Project Management
Beginner
IT Infrastructure
Expert
IT Infrastructure
Expert
Automation
Intermediate
Automation
Intermediate
Git
Beginner
Git
Beginner
Python
Intermediate
Python
Intermediate
Cloud Computing
Beginner
Cloud Computing
Beginner
Maintenance
Intermediate
Maintenance
Intermediate
AI
Intermediate
AI
Intermediate
Information and Communication Security
Intermediate
Information and Communication Security
Intermediate
Data Analysis
Intermediate
Data Analysis
Intermediate
Machine Learning
Intermediate
Machine Learning
Intermediate
Cyber Security
Intermediate
Cyber Security
Intermediate
Customer Service
Expert
Customer Service
Expert
Leadership
Intermediate
Leadership
Intermediate
Team Management
Intermediate
Team Management
Intermediate
Negotiation
Expert
Negotiation
Expert
Information Security
Beginner
Information Security
Beginner
IT Security
Beginner
IT Security
Beginner
Information Security Management
Beginner
Information Security Management
Beginner
Security
Beginner
Security
Beginner
Network Security
Beginner
Network Security
Beginner
Firewalls
Beginner
Firewalls
Beginner
Learning and Development
Intermediate
Learning and Development
Intermediate
Learning Management
Expert
Learning Management
Expert
Document Control
Expert
Document Control
Expert
Artificial Intelligence
Intermediate
Artificial Intelligence
Intermediate
SQL
Beginner
SQL
Beginner
Software Development
Intermediate
Software Development
Intermediate
MySQL
Intermediate
MySQL
Intermediate
E commerce
Intermediate
E commerce
Intermediate
HTML
Intermediate
HTML
Intermediate
HTML + CSS
Intermediate
HTML + CSS
Intermediate
Training
Intermediate
Training
Intermediate
Performance Management
Intermediate
Performance Management
Intermediate
WAN
Intermediate
WAN
Intermediate
Communications
Expert
Communications
Expert
Network Operations
Intermediate
Network Operations
Intermediate
IP Networking
Beginner
IP Networking
Beginner
Windows Server
Intermediate
Windows Server
Intermediate
Data Center
Beginner
Data Center
Beginner
Telecommunications
Intermediate
Telecommunications
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
NETWORK SUPPORT
Intermediate
NETWORK SUPPORT
Intermediate
PHP SCRIPTING LANGUAGE
Intermediate
PHP SCRIPTING LANGUAGE
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
COMPUTER REPAIR
Intermediate
COMPUTER REPAIR
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
Graphic Design
Intermediate
Graphic Design
Intermediate
Sales
Intermediate
Sales
Intermediate
Logistics
Intermediate
Logistics
Intermediate
Oracle
Beginner
Oracle
Beginner
Customer Care
Expert
Customer Care
Expert
Computer Skills
Expert
Computer Skills
Expert
Databases
Expert
Databases
Expert
Programming
Expert
Programming
Expert
Database Administration
Intermediate
Database Administration
Intermediate
SQL Server
Intermediate
SQL Server
Intermediate

اللغات

الانجليزية
متمرّس
الأوردو
اللغة الأم
العربية
متوسط

التدريب و الشهادات

الشهادات
Cybersecurity for Everyone
Cybersecurity for Everyone
Cybersecurity for Everyone
Faculty Development Program Participation
Cybersecurity for Everyone
Participating in International Conference
Web Developer
Mar 2015
التدريب
Faculty Development
City University of Science and Information Technology Peshawar Pakistan

الهوايات

  • Problem Solving
  • Leaning New Skills
  • Reading
  • Exploring
  • IT
  • Internet Surfing