Sales Manager
CATERPILLAR
مجموع سنوات الخبرة :18 years, 4 أشهر
Looking after parts and service after sales for Zahid ER major accounts:
* Supervising and leading, objectives setting, coaching and performance
monitoring of the assigned aftermarket sales team.
* Responsible to develop, plan and execute the marketing strategy in conjunction
with sales strategies and company goals.
* Continuously develop and achieved partnerships with the ER fleet customers by
building business and personal relationships at all levels.
* Designing and implementing a strategic sales plan with the product support
manager/regional sales manager, to achieve 100% of the revenue and profit
targets pertinent to Zahid ER customers.
* Analyze and interpret data using CRM and the assigned salesforce to track
performance, sales activity, customers demand, and identify sales leads.
* Maintain periodic visits to major clients to keep relationships established.
* Developing a business plan and strategy for each salesman to align with the
company goals, objectives and monitor the performance using the CRM.
* Prepare and organize training courses for the customers as well as Zahid sales
team to introduce our new products & technology.
* Develop and execute marketing campaigns, analyze and evaluate the results.
* Conducting market survey and research to develop our product line, identify gaps
and opportunities to increase company market share over the competition.
* Prepare and update Parts and service sales agreements.
* Biding preparation& reviewing of the RFQ technically and commercially.
* Maintain consistent and regular communication with all departments (Sales,
Service & Finance) to ensure a coherent, integrated approach to petroleum
accounts.
Built a strong after sales team and keep the entire team engaged and aligned
accelerate sales by forming and leading dynamic sales teams.
* Successfully grew business by over 180% within an impressive 3-year time frame
through penetrate new Markets, add new Customers and improve the market
share for existing customers.
* Participate in negotiating major deals with customers and resellers to drive sales
growth. Develops and coaches teams of sales specialists to ensure specialist focus
and domain.
* Expertise to achieve sales and revenue results by actively communicating and
driving/motivating teams to action.
* Collaborates with sub -ordinates to agree sales objectives / targets and manages
the development of sales plans to improve pipeline
* Assist in improving forecasts accuracy (monthly & quarterly basis) to deliver the
annual sales plan for Department.
* Follow and work with sub -ordinates to ensure customer focused and specific
solutions by sharing market knowledge, providing customer feedback to enhance
product and commercial strategy, solutions and marketing efforts and
participates in the strategic planning process to establish sales and profitability
goals.
* Monitor the financial status of clients to be more confident in making short and
long-term decisions
Provide front line queue support for customers.
* Responsible for selling products to existing customers and new prospects.
* Handled Caterpillar spare parts and maintenance service business for (Private,
Public, oil & gas and industrial) Customers in a professional, accurate, courteous
and timely manner.
* Place outgoing sales calls and enter customer orders and contact information
Responsible for handling all calls through resolution in a timely manner
* Understand customer workflows and needs, develop local presentations of
product solutions.
* Review existing customer accounts and present to customers new products
and/or services Maintain thorough knowledge of production schedule, product
and shipping prices
* Prepared and discussed financial and technical offers, as well as signed
maintenance service contracts.
* Focusing on competition Intelligence and products analysis.
Mantrac - CATERPILLAR dealer in Egypt
Achieve my target for the sales of Parts and Services to my allocated customers.
* Handle major accounts and deal successfully and independently.
* Ensure full knowledge of customers’ requirements, projects, and overall business
standings.
* Continually generate new prospects to improve the Company share of the
market.
* Possess a deep level of product knowledge in the Parts and Service field, and the
capability of effectively conveying and using my knowledge to its full advantage.
* Possess comprehensive knowledge of CATERPILLAR capabilities in Parts, Service,
Financial Services and a good working knowledge of all the product lines
represented by the Company.
* Prepare and present selected training material and participate in various shows,
seminars, etc.
courses: Leadership principals & fundamental – Harvard University.