IT Specialist
Madina Pharmaceutical Industries
Total des années d'expérience :7 years, 9 Mois
Manage daily operations of the IT department.
Offer suggestions for possible upgrades and changes within the IT department
Install, modify and repair computer hardware and software.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems.
Run reports to determine malfunctions that continue to occur.
Assist with the installation of new hardware and software and help train employees on its use.
-Set up, Configure, and Support IT Infrastructure.
-Installation and support of Server Software/Hardware.
-IT related equipment (PC`s, Laptops, Printers, Smart board and CCTV).
-Manage Network Switches, Wireless Access Points, and (AD-DNS-DHCP-Sharing-Anti-Virus) Servers.
-Managing users and groups as per organizational policy with Windows Active Directory domain service.
-watchguard Firewall Configuration.
-Office 365 Global Admin.
-Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required.
-Talk to teachers or staff through a series of actions, either face to face or over the phone, to help setup systems or resolve issues
-Managing the inventory for IT equipment by regular follow up with updated report to determine the new Requirements.
-Manage Backups, Troubleshoot and Maintain Secure Data Communication.
Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware.
Train computer users.
Maintain daily performance of computer systems.
Install, modify and repair computer hardware and software.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems.
Run reports to determine malfunctions that continue to occur.
Summer Training
Insert customer and account data by inputting text based and numerical information from source documents within time limits.
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
Research and obtain further information for incomplete documents.
Generate reports, store completed work in designated locations and perform backup operations.
Comply with data integrity and security policies.
Ensure proper use of office equipment and address any malfunctions.
89% ( Excellent with Honors ) and Military Service: Completed - 1 Year Served with High Honors