teamleader
Grand Hyatt Doha
مجموع سنوات الخبرة :1 years, 1 أشهر
as teamleader i have to do the effective and efficient management and delivery of all Food and Beverage operations, with the aim that i provide the highest level of customer service, cost effective, meet budgeted targets and achieve a regional and national service profile.
my duties are:
1 To promote a customer focused culture by example and by encouraging in house training of all team members through an agreed training plan.
2 To assist in the management of the outcomes of monthly Customer Reviews, linking these to changes in procedure and team training.
3 To ensure the use of current Standard Operation Procedures by all team members within the department.
4 To be able to work within any section within the Food and Beverage department.
5 To be responsible for managing the time keeping records for all team members on your shift.
6 To ensure the effective management, motivation, training and development of all team members employed in the bars and restaurants.
7 To ensure facilities comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation
8 To promote a safe, healthy and environmentally secure environment.
9 To ensure the ongoing compliance with statutory requirements relating to the work of the Department
10 To assist in the effective and efficient management and delivery of all Bar, Restaurant and Conference Food and Beverage activities.
11 To act as team leader within the Food and Beverage operation.
12 To act as Duty Manager as required.
it's an institute of aviation and tourism, i learned about the service and all about aviation
i learned about economic, accounting, organization.