Ismail Lehyani

*Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
*count the cash in my drawer, make daily’s report, customer service, sell products
*Build sustainable relationships of trust through open and interactive communication.

Greet customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires, Answer questions regarding the store and its merchandise, Handle customer complaints by ensuring complete customer satisfaction at all levels.....

 Listening to customer requirements and presenting appropriately to make a sale.
 Maintaining and developing relationships with existing customers in person and via
 Telephone calls and emails.
 Cold calling to arrange meetings with potential customers to prospect for new
business.
 Responding to incoming email and phone enquiries.
 Negotiating the terms of an agreement and closing sales.
 Gathering market and customer information.
 Negotiating on price, costs, delivery and specifications with buyers and managers.
 Challenging any objections with a view to getting the customer to buy.
 Advising on forthcoming product developments and discussing special promotions.
 Liaising with suppliers to check the progress of existing orders.
 Recording sales and order information and sending copies to the sales office, or
 Entering figures into a computer system.
 Reviewing my own sales performance, aiming to meet or exceed targets.
 Gaining a clear understanding of customers' businesses and requirements.
 Making accurate, rapid cost calculations and providing customers with quotations.

 Survey and planning.
 Design: I was responsible for design 7 hotels with 2400 cameras, 100 switch, etc
 Organisations: I was in charge of the design team with the drawings.
 Team work: I was working with two teams for design and build.
 Installation: we were install cameras, screen, rack, etc
 Networking skills: wide Area Network (WAN), Local Area Networking (LAN).
 Presentation skills.