IT SUPPORT EXECUTIVE
Square Nine International
Total years of experience :2 years, 9 Months
• Installation & configuration of a company's computer hardware operating systems and applications.
• Attending the queries of Users.
• Diagnosing and solving hardware or software faults.
• Managing and Operating CCTV(DVR, NVR)
• Installation, maintenance and operating of Network printer.
• Installation, configuration and maintenance of Zkteco Biometric attendance machines.
• Installation configuration of Hikvision face recognition attendance machines.
• Responding to call-outs in a timely fashion.
• Providing support during video conferencing/Meeting of executive and during Sales Meetings.
• creating users and emails accounts.
• Performing of data backup.
• Installation and administration of Windows Server 2022.
• Provide support during ERP installation (Finance Module)
• Installation of Sidaat-Hyder SHF module.
• Provide technical support of SHF module.
• Performing daily backup of SHF module and SAP.
• Configuration and administration of Firewall (Forti-Gate 100E).
• Configuration and administration of MikroTik Router.
• configuration of UniFi Access Points Controller.
• Managing company's all CCTV Cameras.
• configuration of outlook and archive emails.
• Recovery, reinstallation/reimaging of failed desktop and laptop computers
• Ensure security through access controls, backups and firewalls
• Test network performance.
• Manage and ensure optimal operation of all network hardware and equipment, including router and POE switches, UPs and so on.