Isra الحاج, Retail Advisor

Isra الحاج

Retail Advisor

Vodafone Qatar

البلد
قطر - الدوحة
التعليم
دبلوم, English language
الخبرات
4 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 4 أشهر

Retail Advisor في Vodafone Qatar
  • قطر - الدوحة
  • يوليو 2009 إلى فبراير 2011

• Worked with store management in opening, closing and operating the retail facility, including but not limited to cash handling and deposits as governed by operations control standards
• Completed accurately paperwork and transactions according to Vodafone policies and procedures

• Received and processed all payments and provide customers with their accounts status.
• Provided the management with updated weekly sales report
• Assessed customers needs and right fit with the total technology solution.
• Assisted the staff with inventory counts as needed
• Assisted management with accounts payable/Receivables within the retail store in compliance with the company policies and procedures
• Assisted in other tasks, duties, or projects as assigned by management
• Update customer info and handle his/her documents makes sure that controlled copies of latest update are given to the appropriate staff

Real Estate Sales coordinator في Economic Group
  • قطر - الدوحة
  • نوفمبر 2008 إلى يونيو 2009

Dream land Project - Sudan

- Perform all secretarial tasks manage business diaries, arrange travel, Coordinate general Assembly, conferences and accommodation, write correspondences, immediately reports, management and retrieval all office work.
- Assistance manager and coordinator & marketing operation.
- I have ability to achieve my target
- close the deal withe the client
-I have sharp idea about the customers need and how we can work it out for him

Customer service Agent في Al Salam Bank international
  • السودان - الخرطوم
  • يوليو 2007 إلى أكتوبر 2008

Explained to customers the different types of loan contracts and credit options that are available, as well as the terms of those contracts
• Obtained information from a prospective borrower for loan application and answered questions about the process
• Analyzed applicants' financial status, and property evaluations to determine feasibility of granting loans
• Maintained customer confidence by keeping loan information confidential
• Accomplished bank mission by completing related results as needed
Based on my experience and qualifications I will be a good candidate for this position
• Maintain and update clients document in the Document Control office under safe custody without any damage or deterioration with easy traceability also adjust the files information as required by the client ranking

Exacative Secretarial في Rödl & Partner Meddle East
  • قطر - الدوحة
  • نوفمبر 2006 إلى يونيو 2007

- Assistance manager and coordinator & marketing operation.
- Working with other department managers, proposes and manages direct advertising and promotional campaigns including direct mail, direct fax,
e-mail, and card deck advertising.
Coordinates and manages others outside the organization such as advertising agencies, list rental agencies, public relations agencies, and contractors who are involved in marketing and communications efforts.
- Provide administrative support, to include telephone coverage, copier
- Projects (including overhead preparation); mail handling, supplies control and necessary communications internally and externally.
- Maintaining and implementing an effective filing & administrative system for all matters related to Marketing including sponsorship and events
- Correspondence, and otherwise relieves the general manager of clerical.
- Work and minor administrative and business details.
- Create and develop visual presentations for the Executive Staff.
- Organize and prioritize large volumes of information and call.
- Type correspondence, to include word processing/typing of letters, memos, forms, policies, and procedures (includes handling of confidentia

الخلفية التعليمية

دبلوم, English language
  • في Malcolm-X community college
  • ديسمبر 2011

Study English language for other nationality who are using English as a second language in them countries and define all the main weakness , develop communication skills and cover all grammer chapters

بكالوريوس, Bachelors of Banking and Export.
  • في Sudan University of science and Technology
  • نوفمبر 2006
بكالوريوس, Diploma of computer science
  • في Sudan University of science and Technology
  • سبتمبر 2004

Specialties & Skills

Sales and Marketing
Public Relations
 MS Office, Word, Excel, Access, Power Point and SPSS.
Risk management (Basle I & II )
Risk management (Basle I & II )
 Internet researches.

اللغات

الانجليزية
متمرّس
العربية
متمرّس

العضويات

nada Elyasamin Charitable Organization
  • Founder
  • November 2011

التدريب و الشهادات

Course of Training in Finance of Foreign Trade (تدريب)
معهد التدريب:
Sudan Academy For Banking &Financial Sciences
تاريخ الدورة:
March 2008