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Israa Akilla, IT Desktop Support

Israa Akilla

IT Desktop Support·Solexplus

Saudi Arabia

Bachelor's degree, English

Work experience

Total years of experience: 5 years, 0 months

IT Desktop Support

September 2011 - August 2016

Solexplus

Jeddah, Saudi Arabia

September 2011 - August 2016

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

Education

Al-Qudis Open University

December 2012

December 2012

Bachelor's degree, English

Saudi Arabia

New Horizons

May 2011

May 2011

Diploma, IT and Networking

Saudi Arabia

Skills

Networking Software
Expert
Networking Software
Expert
Call Center
Expert
Call Center
Expert
Office Administration
Expert
Office Administration
Expert
Administration
Expert
Administration
Expert
English
Expert
English
Expert
team work
Expert
team work
Expert
Technical Analysis
Expert
Technical Analysis
Expert
Troubleshooting
Intermediate
Troubleshooting
Intermediate
Team leadership
Expert
Team leadership
Expert
Multi tasking
Intermediate
Multi tasking
Intermediate
Networking Software
Expert
Networking Software
Expert
Call Center
Expert
Call Center
Expert
Office Administration
Expert
Office Administration
Expert
Administration
Expert
Administration
Expert
English
Expert
English
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Microsoft Managing and Maintaining Windows 8
Nov 2013

Training
IELTS band score 6.0
British Council
A+ IT technician
CompTIA