Senior Bidding Center Specialist
Optimiza
مجموع سنوات الخبرة :10 years, 8 أشهر
• Manage the bid qualification process (go/no go) through key
stakeholder meetings and ORBs.
• Lead the development of RFP/RFI/RFQ responses.
• Prepare bid requirement checklist, timeline schedule and
stakeholders’ responsibilities matrix.
• Earned a strong leadership, problem solving and relationship
building skills required to manage projects horizontally across
multiple company divisions (Sales, Pre-Sales, Product Manager,
Quality Director, Operations, Project Managers and General
Managers)
• Coach Sales team to cover all customer needs behind bid request -
written or not - and presenting full customer compliant solution to
have a potential won proposal.
• Work closely with product managers and salespeople to offer best
pricing and terms.
• Effectively write, edit and format proposals accurately within a
scheduled deadline.
• Act as a reference for the Organizations’ legal documents,
company profile, financial statements, up to date staff CVs, up to
date company past experiences and references.
• Determine resources for project management and proposals,
assigning people and resources to meet business needs.
• Applied delegation rules to special bids and ensure approval is
received from persons that hold delegation for that product.
• Track risks throughout the bid process
• Prepare daily, monthly and quarterly reports to track the bidding
process and to determine the company’s outgoing proposals
values and preparing quarterly and yearly dashboards.
• Prepare, package, label and wrap up final proposals and
managing delivery before assigned deadline.
• Manage the Dynamics CRM Platform to maintain the progress of
the organization activities and opportunities under vision and to
ensure that selling progress is on the right track.
• Work closely with the sales team, operations, and other related
stakeholders to generate accurate and symmetric numbers.
• Design presentable reports that are related to the ongoing
opportunities, daily activities, won-lost deals, weekly, quarterly, and
yearly pipeline for the weekly management review.
• Generate business leads from potential customers to achieve
assigned revenue targets.
• Call customers to present Microsoft Dynamic Solution to facilitate its
features and functionalities.
• Gathering client’s requirements towards Microsoft Dynamic
products.
• Study Define client’s Requirement’s scope (Required Dynamic
Modules) and draw client roadmap.
• to Implement Microsoft Dynamic solutions.
• Conduct sales presentation, negotiate, and prepare sales
proposals.
• Delivering the potential leads to the PAMs in Saudi Arabia to
engage the customers with
• Microsoft partners
• Following up with both customer & partners and moving
opportunity to closure stage.
Managing Existing Customers:
Responsibilities include:
• Key customer account management and achieve penetration into
the existing customer accounts.
• thereby increasing the solution footprint, driving annuity.
• Up-selling and cross-selling to build business capabilities and
improving customer partner experience.
• Driving Dynamics customer lifecycle marketing and ensuring the
right customer contacts
• participate in the customer satisfaction Survey.
• Warding off potential risks of competition by ensuring good
customer relationship management.
• Contributing to the overall customer and partner satisfaction. process and to determine the company’s outgoing proposals
values and preparing quarterly and yearly dashboards.
• Prepare, package, label and wrap up final proposals and
managing delivery before assigned deadline.
• Manage the Dynamics CRM Platform to maintain the progress of
the organization activities and opportunities under vision and to
ensure that selling progress is on the right track.
• Work closely with the sales team, operations, and other related
stakeholders to generate accurate and symmetric numbers.
• Design presentable reports that are related to the ongoing
opportunities, daily activities, won-lost deals, weekly, quarterly, and
yearly pipeline for the weekly management review
• Generate business leads from potential customers to achieve
assigned revenue targets.
• Call customers to present Microsoft Dynamic Solution to facilitate its
features and functionalities.
• Gathering client’s requirements towards Microsoft Dynamic
products.
• Study Define client’s Requirement’s scope (Required Dynamic
Modules) and draw client roadmap.
• to Implement Microsoft Dynamic solutions.
• Conduct sales presentation, negotiate, and prepare sales
proposals.
• Delivering the potential leads to the PAMs in Saudi Arabia to
engage the customers with
• Microsoft partners
• Following up with both customer & partners and moving
opportunity to closure stage.
Managing Existing Customers:
Responsibilities include:
• Key customer account management and achieve penetration into
the existing customer accounts.
• thereby increasing the solution footprint, driving annuity.
• Up-selling and cross-selling to build business capabilities and
improving customer partner experience.
• Driving Dynamics customer lifecycle marketing and ensuring the
right customer contacts
• participate in the customer satisfaction Survey.
• Warding off potential risks of competition by ensuring good
customer relationship management.
• Contributing to the overall customer and partner satisfaction.
• Selling Microsoft Solutions, Cisco products and SAJAYA ERP system.
• Generate leads from prospects and existing Customers.
• Conduct Meetings with prospect clients and collect Business
requirements.
• Conduct business presentations and demonstrations.
• Involved in implementing Projects from Account Management side.
• Assuring quality and integrity of solutions before project hand over.
• Post-sale customers’ follow-up and measuring feedback responses.
• Conduct software compatibility tests with programs, hardware,
operating systems, or network.
• environments.
• Design test cases, scenarios, scripts, or procedures using automated
testing tools.
• Develop testing programs that address different areas such as
software scenarios, Regression.
• testing, Negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system (ex.
GEMINI), and report defects to
• software developers.
• Monitor bug resolution efforts and track successes.
• Document test procedures to ensure compliance with standards.
• Identify, analyze, and document problems with program function,
output, online screen, or
• content.
• Install and configure recreations of software production
environments to allow testing of
• software performance.
• Investigate customer problems referred by technical support.
• Monitor program performance to ensure efficient and problem-free
operations.
• Perform initial debugging procedures by reviewing configuration
files, logs, or code pieces to
• determine breakdown source.
• Plan test schedules or strategies in accordance with project scope
or delivery dates.
• Collaborate with field staff or customers to evaluate or diagnose
problems and recommend.
• possible solutions.
• Provide technical support during software installation or
configuration.
Projects worked on:
• Jordan Customs (JC): archiving and tracking automated e-claims
system.
• Orange Telecom: archiving and generating automated invoices
system.
• Jordan Free Zone: archiving and tracking automated e-claims
system.
• docuSHARE: generated from SharePoint with adding extra features
(ITEC company product).
• docuTRAK: archiving and tracking automated e-claims system.
Training Courses
• Dynamics CRM - 2018
• Introduction to Visual Basic.NET, Executrain of Jordan.
• Programming with PHP, Executrain of Jordan.
• Developing Microsoft ASP.NET web Application using Visual.NET
Executrain of Jordan.