Management Consultant
The Advisory House
مجموع سنوات الخبرة :5 years, 4 أشهر
• ▪ Analyzed clients’ needs and translated through user stories and technical requirements.
▪ Experienced in utilizing Agile SDLC which was facilitated and documented through Jira.
▪ performed business process re-engineering, mapped operational cycles, and prepared risk and change management plans.
▪ Guided businesses through product development and market testing.
▪ Used predictive modeling for financial data analytics.
▪ Experienced in using MS Project.
▪ Prepared feasibility studies.
▪ Reported Clients project’s statuses to high level management using tableau and PowerPoint.
• Forecasted sales growth and performance.
▪ Coached and directed teams towards achieving periodic sales goals.
▪ Developed and managed CRM system that boosted customers satisfactions and resulted in an increase in annual sales returns by 17 percent compared to previous year.
▪ Performed regular customer surveys and competition analysis.
▪ Served as a liaison between sales force, company management, and clients in communication, negotiation and deals closing.
▪ Performed market testing for new products before launching.
▪ Generated new leads through networking, attending industry conferences, trade shows, and events.
▪ Drafted business proposals management on new products.
▪ Designed and implemented marketing plans on periodical basis to maintain competitiveness of the company products.
▪ Managed departmental budget, and financial reports.
▪ Managed departmental operations’ and gauge its cost and quality control.
▪ Developed, implemented, and maintained standard operational procedures.
▪ Prepared and analyzed market research, revenue reports, departmental sales, and marketing plan on periodical basis.
▪ Developed and implemented sales incentives program as well as loyalty and membership program.
❖ MBA (Master of Business Administration) University of Khartoum- January 2012.
❖ BSC in Economics and social studies / Honor degree (with distinction) University of Juba - April 2008.