Issac Itty Philip, ECM Technical Consultant

Issac Itty Philip

ECM Technical Consultant

Mediterranean Sea and Gulf for Computer Systems

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Information Technology
Experience
19 years, 7 Months

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Work Experience

Total years of experience :19 years, 7 Months

ECM Technical Consultant at Mediterranean Sea and Gulf for Computer Systems
  • Kuwait - Al Ahmadi
  • My current job since July 2014

Position:
Technical Consultant
Functional Area:
IT
Role:
 Working as an Open Text ECM consultant, based on-site in the oil/petrol industry, focusing on the following areas:
 Open Text Content Server - Managing and assisting users with Document Management related issues.
 Performing regular backup and system administration tasks such as Open Text Content Server monitoring and reporting activities
 Developing new forms in eForms
 Configuring Search Engine and Indexing on Content Server
 Archiving with Open Text Enterprise Scan- Assisting users with scanning and archiving on Content Server.
 Configuring and Administration of OpenText Enterprise Connect
 Configuring and creating reports in Content Server WebReports
 Administration of Content Server Polling.
 Content Server eLink and Notification administration.
 Content Server Pulse administration.
 E-Forms and Workflows - configuring and developing new workflows and forms as part of Business Process Management.
 Record Management - Maintaining the record lifecycle of different organizational departments.
 SQL Server - Configuring tables on SQL Server
 Windows Server 2012 - Managing Backups and Remote Assistance on server.

Teacher of Computer Studies at Machabeng College, International School of LesothoMaseru
  • Lesotho - Maseru
  • June 2010 to February 2014

Position:
Acting Head of Department: Information Technology
Teacher of Computer Studies/I.T
Functional Area:
Education

Role:
 Mainly focused on tutoring students in Information Technology/Computer Studies based on a syllabus modeled with accordance to the British IGCSE system.
 Teacher GCSE(General Certificate of Secondary Education)students - ICT Based Syllabus.
 Teacher IGCSE(International General Certificate of Secondary Education)students - Computer Studies, including a guided MS Access based project component
 Teacher International Baccalaureate(IB) students - Information Technology in a Global Society(ITGS).
 Assisting the IT Manager - as part of the IT Department
 School Internal Network setting up.
 IT - Technical Support for staff members

Junior Developer at Spiceware Software
  • South Africa
  • February 2007 to June 2010

Position:
Junior Developer
Functional Area:
Software Development
Role:
 Worked as part of a dedicated team in the web-development field. My job was primarily customer-focused, assisting with queries on custom-designed software but also focused on website programming.
 Assisting senior programmer with projects which included program testing and editing of PHP based source code.
 PHP and HTML based website development
 Database administration Firebird with MySQL
 Consulting with potential clients to develop custom built software.
 Training clients to use in-house designed software
 Clientele support on custom designed software.

Intern / Trainee at Spiceware Software
  • South Africa - Bloemfontein
  • November 2006 to January 2007

Functional Area:
Software Development
Role:
 Assisted Senior Programmer with various projects.
 Included program testing and editing of PHP based source code.
 PHP and HTML based website development

Intern Student Assistant at Central University of Technology
  • South Africa - Bloemfontein
  • June 2004 to August 2006

Position:
Intern Student Assistant
Functional Area:
Education
Role:
 Part-time job while completing Bachelor of Technology.
 Helped develop my client/student - training/tutoring skills.

Intern Supervisor at Maluti Supermarket
  • Lesotho - Maseru
  • December 2001 to January 2002

Position:
Intern Supervisor
Functional Area:
Retail
Role:
 Overseeing of till operators
 Operating cash registers
 Assisting manager with inventory check

Education

Bachelor's degree, Information Technology
  • at Central University of Technology
  • January 2009

B.Tech(Information Technology) Specialization : Web Programming

Specialties & Skills

HTML + CSS
ICT Consulting
Web Development
MS Office tools
CONSULTING
FUNCTIONAL
BUSINESS PROCESS
CONTENT MANAGEMENT
CUSTOMER RELATIONS
DOCUMENT MANAGEMENT
INDEXING
MANAGEMENT

Training and Certifications

Microsoft Certified Solutions Expert:Cloud Platform and Infrastructure (Certificate)
Date Attended:
November 2017
Microsoft Certified Solutions Associate: Windows Server 2012 (Certificate)
Date Attended:
November 2017
Microsoft Certified Professional (Certificate)
Date Attended:
November 2017