Sales associate / customer care services
Union Cooperative Society
مجموع سنوات الخبرة :13 years, 8 أشهر
Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable
Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping
Arrange and display received merchandise under the direction of the Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed
Take measurements for any needed alteration, assign price according to set price list, all the alteration book, and notify tailor of the amendments
Creating and nurturing relationship with customers this would be done by making a point to offer value for money or opportunity wherever possible.
Noting down comments made by customers and Visitors to the sores.
Receiving payments from customers and helping them with all other transactions.
Checking shelves and refilling them with products
Making order forms for other products plus signed deriver forms for the delivered products.
• Handle guest requests and concerns promptly and with courtesy.
• Maintain effective and efficient flow of information with guests and all internal departments.
• Handle complex situations and overcome probable challenges presented by clients.
• Maximize revenue and cash flow through promoting facility services and adhering to credit and inventory control.
• Ocassionally administering and managing cash handling responsibilities
• Upselling and suggesting alternative measures to ensure both guest and company satisfaction.
• Brainstorming and creating new ideas as per guest concerns to ensure long term thriving of the enterprise
Hardworking pays but pains and being honest is one of my characters