Executive Assistant to VP, EMEA
Expedia Group
Total years of experience :18 years, 6 Months
Role:
-Providing support to VP, EMEA and The Executive Team.
-Managing complex travel, logistics, executive calendars, meetings, agendas, events and ad hoc tasks.
-Handling confidential documents with utmost sensitivity.
Key Achievement:
-Organised the EMEA Operations Summit.
Role:
-Management of operations of the Dubai Regional Office.
-Liaison with the office building management on all issues concerning the office facility.
-Responsible for vendor selection for general office services.
-Act as liaison to Moody's Head office to ensure that office needs are communicated.This includes coordination of on-boarding of new hires/off-boarding of leavers, processing requisitions, office events planning.
Key Achievements:
-Standardised procedures, defined processes and enforced quality control of policies related to company contracts, travel and events.
-Supervised the activity and mentored the support office staff. Prioritised and delegated tasks, defined objectives, promoted an alternative work ethic which led to a more positive organisational culture throughout the company.
Role:
♣ Responsible for delivering comprehensive, proactive and highly confidential administration support to the VP and Country Chair Iran in a dynamic organization and in a strongly international setting with many external interfaces.
Key Achievements:
♣ Delivered First Barrier workshop (logistics, agenda, communication to leadership team), did setup of distribution lists for new projects, SharePoint Architecture; which received excellent feedback from management and provided a template for future workshops.
♣ Managed the operational requirements and induction of a quickly expanding team for Iran Project (such as visas, letters, translation, onboarding); enabling teams to become embedded in their projects more efficiently and effectively.
Role:
♣ Provision of a full, efficient and confidential secretarial service to the VP HR and day to day administration support to HR Leadership Team.
♣ Planning leadership meetings (virtual and face-to-face) and managing all logistical requirements, arranging workshops/events as well as liaison with all parties involved including joint venture representatives.
♣ Heightening the awareness of working and living in Iraq, and being a part of a challenging project and environment.
Key Achievements:
♣ Implemented Lean Project ‘How to improve Efficiency of Assessment Nomination Process of English Language in Majnoon Training Centre, Basrah, Iraq in 2014’; achieved 40% reduction of the nomination process time.
♣ Launched PDW (People Development Week) in 2012/2013/2014; created opportunity for staff to network, talk to leaders about career, personal performance and engagement.
♣ Built and maintained a network of contacts worldwide across functions and businesses; improved effectiveness and efficiency of communication.
♣ Developed action plan for HR VP and HR Leadership Team based on the feedback (3 lowest scores) from the Shell People Survey; achieved constructive progress in behavior, collaboration and environment within HR Function.
Role:
♣ Preparation and coordination of Executive Leadership meetings.
♣ Support provided for HR processes (Leadership Developments Programs, Diversity & Inclusion initiatives, Individual Performance Factor ranking, Recruitment, Onboarding, Current Estimated Potential) and sharing the best practice in all aspects with other regional offices.
Key Achievements:
♣ Managed arrangements for visitors from a wide variety of cultural backgrounds including meetings on and off-site and social functions; organized Diversity & Inclusion event which positively impacted cultural imbalance.
Log-keeper for Regional Crisis Management Team; liaised with staff in the impacted areas to keep them abreast of the situation and assisted with evacuation from Egypt, Libya, Bahrain and Syria.
Role:
♣ Review VP emails for required follow-up and prepare meetings pre-read.
♣ Travel arrangements including visa, flight/hotel bookings, preparation of complex travel itineraries liaising with Shell's nominated travel providers, staff in visiting countries, and PAs of local Shell and JV counterparts.
Key Achievements:
♣ Organized workshops/learning events in Damascus, Moscow and Cairo through successful alignment with the HR community across the region; as a result more than 50 professionals benefited from proactive engagement.
♣ Facilitated Global Business Leadership Programs & liaised with coaches; senior leaders accomplished higher level of leadership development competencies.
♣ Arranged logistics for roll out of HIV/AIDS conference in Dubai in 2006, Theme: Bridging cultures/meeting minds. This conference increased awareness and response to public health.
Role:
♣ Responsible for administration support to Chairman and Executive Director.
♣ Arrangements of worldwide travel requirements.
♣ Renewal of licenses, subscriptions, maintaining confidential personnel files, sensitive handling of confidential matters.
Key Achievements:
♣ Expedited the renewal of licenses that resulted in 20% reduction in man hours cost.
Human Resources Management
