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IVONY DIVINAGRACIA, HR, Payroll &Analytics Specialist (Senior Operations Role)

IVONY DIVINAGRACIA

HR, Payroll &Analytics Specialist (Senior Operations Role)·Solutions Leisure Group

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 12 years, 0 months

HR, Payroll &Analytics Specialist (Senior Operations Role)

February 2020 - Present

Solutions Leisure Group

Dubai, United Arab Emirates

February 2020 - Present

strategic decision-making.
Analyze workforce and payroll data to identify trends, support forecasting, and
monitor HR cost-saving initiatives.
Interpret complex HR data and transform it into meaningful insights that improve
business and HR decisions.
Manage and enhance HRIS/HRMS databases, including employee records,
attendance, leave management, onboarding, probation, offboarding, and payroll
processes.
Lead HRMS operations, system maintenance, and process improvements.
Oversee payroll processing and final settlement activities for the entire group
covering 18 brands and 30 departments.
Prepare consolidated reports for payroll, budgeting, forecasting, manpower
costing, HR metrics, dashboards, P&L requirements, and HR-related expenses.
Support finance and management teams with workforce analytics, budgeting,
and operational reporting.
Handle employee legal cases and coordinate with government authorities when
required.
Previously managed medical insurance, PRO activities, onboarding, HR
administration, visa processing, MOHRE compliance, immigration, and Freezone
documentation.
Maintain compliance with UAE Labour Law and updated government regulations.
Prepare HR templates, official letters, salary certificates, and employee
documentation.
Provide advanced Excel support and reporting guidance to HR team members.
Assist Internal Audit Manager with process reviews, data validation, and cost
analysis.
Conduct regular HR site visits across company venues to engage employees,
communicate updates, and provide HR support and guidance.

Company industry:
Hospitality & Accomodation

HR Generalist

April 2019 - May 2026

Helios Insulation Contracting LLC

Dubai, United Arab Emirates

April 2019 - May 2026

Implemented HR policies, procedures, and company guidelines in compliance with
organizational standards and UAE Labour Law.
Monitored and managed daily HR operations and administrative activities.
Coordinated visa processing, renewal ofgovernment permits, and compliance
documentation.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

HR Assistant

July 2018 - May 2026

Streit Security Vehicle FZE

Dubai, United Arab Emirates

July 2018 - May 2026

Recruitment and Selection Process CVs for
review).
Sending offer letters, induction & orientation.
Employee documents for approval of HR manager and
CFO/Chairman.
Issuance of rewards and recognition, warning letter, termination
letter, passport, salary certificate and no objection certificate.
Maintain stationery supplies.
Replace receptionist during the lunch break and vacation leave.
Employee visa status, passport expiration and pay rates.
Employee relations, demands, grievances and other HR related
issues or inquiries.
Maintains recruitment tracker and hiring requirement.
Payroll Management Support: Daily/Monthly attendance, leave,
executive order on salary and employment, and overall
documentation and deductions.

Company industry:
Industrial Production
Job role:
Human Resources and Recruitment

Document Controller

January 2016 - January 2018

(INTERNAL & ISO AUDIT IN-CHARGE) Monolith Const. & Devt Corp

Taguig, Philippines

January 2016 - January 2018

Handling overall Audit of records & documents as per company
standard procedures for operation and Health and Safety
corresponding to International Management System.

Company industry:
Construction & Building

Document Controller

January 2014 - January 2016

(INTERNAL & ISO AUDIT IN-CHARGE) MDC Conqrete Inc

Taguig, Philippines

January 2014 - January 2016

andling overall Audit of records & documents as per company standard procedures for operation and Health and Safety corresponding to International Management System.

Company industry:
Construction & Building

Education

University of San Agustin

April 2014

April 2014

Bachelor's degree, Business Administration

Philippines

Skills

ANALYTICS
Intermediate
ANALYTICS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DATA VISUALIZATION
Intermediate
DATA VISUALIZATION
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PEOPLE ANALYTICS
Intermediate
PEOPLE ANALYTICS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate

Languages

English
Expert
Filipino
Native Speaker

Training and Certifications

Certifications
Microsoft Power BI Certification
Certified Human Resource Professional (CHRP)
SENIOR ROLE