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Ivy Njoki, customer service representative

Ivy Njoki

customer service representative·Centre Stage Management

Kenya

High school or equivalent, KCSE

Work experience

Total years of experience: 1 years, 6 months

customer service representative

January 2025 - Present

Centre Stage Management

Nairobi, Kenya

January 2025 - Present

Handling calls
Doing survey
Up selling products
Resolving conflict
Troubleshooting

Company industry:
Business Process Outsourcing (BPO)

Education

Kangaru Girls High School

January 2017

January 2017

High school or equivalent, KCSE

Kenya

Bonanza Primary School

January 2013

January 2013

High school or equivalent, KCPE

Kenya

Skills

COMMUNICATIONS

Intermediate

CUSTOMER SERVICE

Intermediate

MANAGEMENT

Intermediate

Clean Rooms

Expert

Cleaning

Expert

Cooking

Expert

waiter

Expert

Housekeeping

Expert

Sales

Expert

Languages

English

Expert

Swahili

Native Speaker

Hobbies and interests

Caregiving
Socializing
Going for hikes
Playing tennis
Reading novels